Multi-tenancy is hard work. Very often SaaS application will scale better if it is designed from the ground up to take care of multi-tenancy issues such as application customization and data security isolation, and adhering to the principle of minimizing...

I was co-presenting with Gianpaolo at SaaSCon last week. The event marked a highlight in my presentation career: we ran out of time and the organizer was running down the aisle trying to stop my presentation. I turned and saw the audience still frantically...