• Fred Chong's WebBlog

    SaaS is a journey, walk with us

    • 32 Comments
    Lately, my colleague Gianpaolo and I have been talking to many SaaS startups and SaaS company wannabes. Our current verdict: single instance, multi-tenancy is still a black art that only selected few have been able to master. Looking through the...
  • Fred Chong's WebBlog

    Defining the Software as a Service Continuum

    • 11 Comments
    Every now and then, I find myself having “passionate” discussions with colleagues and customers about the definition of software as a service. In such discussions, the deep geeks like to bring up implementation details like Web services vs. REST vs...
  • Fred Chong's WebBlog

    Multi-tenancy and Virtualization

    • 2 Comments
    Multi-tenancy is hard work. Very often SaaS application will scale better if it is designed from the ground up to take care of multi-tenancy issues such as application customization and data security isolation, and adhering to the principle of minimizing...
  • Fred Chong's WebBlog

    The Forces of Long Tail Software and Services

    • 3 Comments
    Chris Anderson's book on "the business of selling more of less" has enlightened people's thinking about current market economics where modern day technology and the Internet has enabled long tail ecommerce to flourish. For this blog post, I thought it...
  • Fred Chong's WebBlog

    SaaS in China

    • 7 Comments
    Besides my technical role in developing SaaS architecture guidance, I've had the privilege to be deeply involved in molding the SaaS industry in China. Over the course of the last year, I've travelled to different cities in China, working with my colleagues...
  • Fred Chong's WebBlog

    Enabling the Long Tail of SaaS Providers

    • 5 Comments
    I love the long tail metaphor. It explained the business model behind Amazon, Netflix, Web 2.0 and now SaaS. In my first SaaS paper , I used the long tail to explain the potential business software buyer market. Lately, I’ve been thinking about...
  • Fred Chong's WebBlog

    An Application Marketplace Architecture for Commercializing Software and Services

    • 2 Comments
    Recently I've been thinking about the increasing attention being paid to application marketplaces. My current conclusion is that there is a strong linkage between application marketplaces and the 4 forces of long tail software I described in my previous...
  • Fred Chong's WebBlog

    Going After the Long Tail? Think Channel as a Service (CaaS)

    • 6 Comments
    Charles Fitzgerald recently posted an article on the elusive long tail market. The article mentioned some interesting stats on Salesforce's top-heaviness - a small number of enterprise customers account for more than 40% of their user base. Which begs...
  • Fred Chong's WebBlog

    Release Announcment: Litware HR - A Sample SaaS Application

    • 8 Comments
    It sure feels like a long time ago since I first started working on this project. I'm very happy to announce that the sample SaaS application has finally arrived! Litware HR is a sample SaaS application that is implemented with current generation of...
  • Fred Chong's WebBlog

    Spring Time Christmas Gift: SaaS Architecture Workshop

    • 5 Comments
    I just finished conducting a 3-day SaaS architecture workshop for our internal employees and ISV partners last week. The workshop content includes presentations on a bunch of SaaS architecture topics, such as: SaaS architecture tenets: Gianpaolo introduced...
  • Fred Chong's WebBlog

    SaaSCon Reminiscing

    • 5 Comments
    I was co-presenting with Gianpaolo at SaaSCon last week. The event marked a highlight in my presentation career: we ran out of time and the organizer was running down the aisle trying to stop my presentation. I turned and saw the audience still frantically...
  • Fred Chong's WebBlog

    Enterprise SaaS Customers: Are You Ready for the Two Headed Monster?

    • 5 Comments
    I have been pondering about the technical implications of SaaS for the enterprise. So far, I think the high order bit boils down to two things: integration and application composition of on-premise and in-the-cloud services. The integration and composite...
  • Fred Chong's WebBlog

    Multi-tenant Data Architecture Slide Deck Now Available

    • 3 Comments
    This is the companion slide deck for the multi-tenant data architecture paper we published recently. Single instance, multi-tenancy is the three-headed monster (scalability, configurability and multi-tenant efficiency) that haunts every SaaS ISVs....
  • Fred Chong's WebBlog

    SaaS Application Architecture Case Study: Remend

    • 2 Comments
    Back in July this year, Armando Hernandez, a solutions architect from Remend contacted us after reading our SaaS blogs. We chatted over a conference call about what they were doing and the architecture challenges that they were going through while implementing...
  • Fred Chong's WebBlog

    Cloud Computing for ICT4D

    • 1 Comments
    It has been almost two years since I blogged my last entry, and lots of changes have taken place: I’ve taken on a different role in the Microsoft consulting services organization and had the opportunities to do some really interesting work in emerging...
  • Fred Chong's WebBlog

    Application Marketplaces and the Money Trail

    • 1 Comments
    This paper describes the forces behind long tail software economics and the architecture of application marketplaces. In addition, the paper also explains the different roles and benefits of application marketplaces to ISVs, hosters, VARs and enterprises...
  • Fred Chong's WebBlog

    Implications of Self-, Outsourced- and OEM-Hosting

    • 4 Comments
    The last couple of month I've been talking to many software vendors in China and Singapore and the topic of SaaS hosting is a recurring pain point highlighted by those I met. More often than not, my attempt to reassure them that my architecture team in...
  • Fred Chong's WebBlog

    The Dual-Purpose Aggregator Platform

    • 1 Comments
    I learned a few interesting things about SaaS hosters and aggregators during a recent trip to Europe. One discovery is that the way current SaaS hosting business operates is joint at the hip with the SaaS aggregator business. In fact, it is hard to...
  • Fred Chong's WebBlog

    Practical Limits for Configurability

    • 3 Comments
    The last few months, my team has been working on a sample SaaS application to demonstrate the multi-tenancy concepts I’ve been describing in my papers and blog. One of the areas we spent some cycles thinking about are the aspects of configurability that...
  • Fred Chong's WebBlog

    Architecture Dimensions of the SaaS Ecosystem

    • 0 Comments
    GP and I wrote an article on "The Architecture Dimensions of the SaaS Ecosystem" for the International Association of Software Architects (IASA) Special SaaS Issue newsletter a few months ago. In this article, we provided an overview on the market...
  • Fred Chong's WebBlog

    Podcast Preview of SaaSCon Session

    • 1 Comments
    Computerworld interviewed Gianpaolo and I on our SaaS architecture work. You can check out the preview to our SaasCon session here . Technorati Profile
  • Fred Chong's WebBlog

    Windows XP Version of Litware HR Available

    • 1 Comments
    We recently released an updated version of Litware HR sample application that runs on Windows XP. This updated release answers the feedback that we are getting from the codeplex community to have a version that most developers can run and test on their...
  • Fred Chong's WebBlog

    The SaaSy Tale of Martians and Venusians

    • 1 Comments
    Our latest paper is an attempt to match-make software vendors and hosters. The paper explains why their futures are dependent on each other, what they can expect from one another, and how they can have a congenial marriage together. Happy reading!
  • Fred Chong's WebBlog

    SaaS in Innovation Celebration Event

    • 1 Comments
    It's been almost 4 weeks since I landed in Beijing and began working with my colleagues in China. 2 weeks ago, I had the unanticipated opportunity to be involved in the organization of Imagination Festival - an event held at Beijing University celebrating...
  • Fred Chong's WebBlog

    The Making of Web Services Security Guide

    • 3 Comments
    The Web Service Security Guide has been released! It seems like ages ago when I thought about how this whole Web services security guidance thing got started. In fact, it was ages ago… It all began the winter of 2003. At the request of my...
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