Microsoft IT created Work Smart productivity guides to bridge the gap between technology and users. Work Smart guides provide employees with scenario-based, best-use productivity aids on Microsoft products and technologies. Download customizable versions of Work Smart materials to use as samples and reusable templates that specifically address the scenarios and processes in your information worker environment. Learn more about Work Smart and Microsoft’s approach to productivity training in this 10-minute Work Smart Video.

http://technet.microsoft.com/en-us/library/bb687781.aspx