Gabriel Morgan

Sharing experience as an Enterprise Architect, Business Strategist, Business Performance Manager, Business Architect and Solution Architect. Twitter:@Gabriel_Morgan

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  • Blog Post: SaaS Service Offerings redefine what's in a product

    As I continue my work on my little nook of Microsoft's S+S business strategy, the team I work with has noticed something peculiar about what exactly a Service Offering really is. Because we know the packaged software business so well, we sometimes overlook what at first seems like a subtle difference...
  • Blog Post: Customer 2.0 is here and she has a major impact on business models and system architecture

    One of the major tasks on my plate is understanding the impact of business systems to support the explosion of Software as a service business offerings, such as Exchange Hosted Services, Windows Live offerings and Microsoft Dynamics CRM Live. These business offerings all stem from the 'Subscription'...
  • Blog Post: Service Delivery Platform (SDP) for the Enterprise

    I'm noticing a lot of great improvements in Enterprise Architecture Frameworks, namely FEAF, TOGAF, Gartner EAF and ITIL (Yes, I see ITIL as an EAF now). They are embracing similar improvement themes like Business Strategy linkage, enabling agile business via Service-Oriented Architecture approaches...
  • Blog Post: How SaaS, S+S impact an Enterprise Architect

    Mike Walker wrote a great thought-provoking blog post on the implications SaaS has on Enterprise Architecture . Although he noted some very interesting points, I thought I’d extend this a bit and describe the impact of my life as it pertains to SaaS because coincidentally, I'm an Enterprise Architect...
  • Blog Post: Business analysis for 'Consuming' SaaS Services

    In a previous blog , I posted some considerations to assist analyzing a business for opportunities to provide a SaaS offering with a focus on the bits that directly impact system architectures to enable the SaaS business model. In this post I want to continue the thinking in that post but talk about...
  • Blog Post: Business analysis for 'Providing' SaaS Services

    Should a business offer a SaaS product? Hmmm, I think it might if all the right peices are there. Part of my role in the MSIT Enterprise Architecture team is to think about strategies for improving our IT systems to enable the business. One very proactive technique to do this is to bring to the business...
  • Blog Post: SaaS is not just SOA, S+S and Web 2.0

    Microsoft has defined SaaS as "Software deployed as a hosted service and accessed over the Internet." ( see here for the article ). Although I don’t disagree with this definition (quite frankly, it’s hard not to), it seems a bit generic and could cause a lack of focus on what differentiates SaaS from...
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