Following up on the news that the support policy has changed for hosters using the HMC solution: http://www.microsoft.com/serviceproviders/solutions/hmcpremiersupport.mspx
If any hoster in the UK has trouble contacting PSS for support post this change: Do let me know via the blog.
Clearly I'm not the most scalable or correct channel into support but with this change I wanted to make sure you had a method of contacting MS to discuss support options.
If it becomes email overload I may try a different method, but until then...
(Click the email button at the top of the page)