It took a bit longer than expected... but we have finally released our 3rd SaaS whitepaper.
The first two articles, which can be found by clicking here, focused on developing SaaS applications. This time, we turned the question around and look at SaaS from the perspective of the enterprise consumer (SaaS consumption):
We even threw in a IT Service Portfolio Simple Maturity Model.
Enjoy the paper and please tell us what you think!