Tomorrow Shan McArthur, Ben Riga and I are presenting a webcast for XRM virtual user group. It is a basic 100-level session with some interesting demos on using CRM 4.0 and Windows Azure in the context of self service portals.

When: May 28, 2009 (Thu) 9:00 AM to 10:30 AM (PST)

Self-Service Sites: Proactive and Effective

More than ever applications built for the web connect customers (or partners, employees, or citizens) directly to systems running behind the firewall. Whether for informational or transactional solutions like customer portals or loyalty program sites, it is imperative that information gathered is acted upon as soon as possible while keeping costs way down. In this session we’ll explore how building on the XRM platform and taking advantage of Windows Azure, Live Services, and SQL Data Services provide a great platform for building proactive self-service web sites that effectively manage the end-user experience.

You can find more details about this event at http://www.xrmvirtual.com/events/self-service-sites. If you wish to attend this session, please sign up for free at XrmVirtual.com and also check out a number of upcoming presentations in the events section.

See you tomorrow in the webcast and come prepared with your questions!