Happy New Year! Over the holidays, a book I co-authored with my former colleagues at evangelism group was published by Wrox : Professional SharePoint 2010 Cloud-Based Solutions (Wrox Programmer to Programmer) . This is my first book and the whole experience was pretty daunting, humbling yet really fun...

I’m very excited to announce the availability of Dynamics CRM 2011 Developer Training Kit . It’s a great collection of materials that allows .NET developers to learn the development features of Dynamics CRM and helps them build applications using Microsoft Dynamics CRM 2011 and CRM Online. Download the...

In concert with the CRM 2011 Launch last week, we released a whitepaper titled “Comparing xRM Application Framework and Force.com” targeted at developers & ISVs. While the two technologies have many technical similarities, they also have important differences. This paper illustrates why xRM (the...

Today, we launched Dynamics CRM Online (2011 version) worldwide, bringing our cloud-based customer relationship management software (CRM) to businesses outside North America for the first time. Customers can access Microsoft Dynamics CRM Online in 40 markets and 41 languages and sign up for a free trial...

CRM 2011 is almost here. Please mark your calendar and attend the global virtual launch event on Thursday, January 20th, 2011 at 9am PST as Microsoft CEO Steve Ballmer introduces Microsoft Dynamics CRM 2011. With the launch of Microsoft Dynamics CRM Online 2011 in 40 markets and 41 languages, CRM Online...

  Today at WPC10 we’re announcing the naming and beta availability for the next version of Microsoft Dynamics CRM, “ Microsoft Dynamics CRM 2011”. A beta version of the software will be available in September 2010 both as on-premises download as well as pre-release versions of Microsoft Dynamics...

<cross posting from Steve Fox’s blog > Next week, Steve Fox and I will be attending WPC in Washington, DC ( http://digitalwpc.com/ ). The Worldwide Partner Conference is a 5-day conference that provides you with an opportunity to learn more about many of the technology roadmaps , best practices...

  Last month I had the opportunity to present at TechEd North America in New Orleans. It was a fantastic conference with over 11,000 people in attendance. I was presenting on my favorite topic of Integrating Microsoft Dynamics CRM and Microsoft SharePoint 2010. I just found out that the session...

Updated: 1st August 2010 - This webcast was recorded and you can view it on-demand here: https://www.livemeeting.com/cc/mseventsbmo/view?id=1032453068&role=attend&pw=FC9433C0 Updated: 14th February 2011 - For the latest information on this topic, checkout this webcast on Integrating SharePoint...

CRM SDK 4.0.12 that was released as part of the May 2010 Service Update includes some wonderful tools to simplify CRM development. One of the great benefits with this new SDK is the ability to switch your application from CRM on-premises to Online or partner-hosted with just one line of configuration...

Let’s take a deeper look at the portal accelerator this time. The new portal accelerator release also includes the updated Event management, eService & partner relationship management (PRM) accelerators. Portal accelerator v2 has plenty of new features such as content management, in-place editing...

Days before Convergence I had the opportunity to sit down with Reuben Krippner, a Senior Product Manager in the CRM product planning team about the exciting CRM Portal Accelerator release & SDK refresh that was released this morning. Accelerators are templates built by the CRM team to help you easily...

In my quest to bring Office, SharePoint & CRM closer together, I tweaked an old demo and got it working with Office 2010 & SharePoint2010. This demo showcases a custom add-in within Office 2010 that helps a Project Manager to create a status report document. The code uses a formatted document...

I have been working closely with Steve Fox lately to put together some interesting scenarios on how we can bring the line of business data from Dynamics CRM and surface that using the SharePoint 2010 platform. The first step in that effort is creating a simple developer demo wherein a Silverlight webpart...

The Dynamics Demo team has just released four virtual machines and corresponding demo script for CRM 4.0 to demo to the following industries. Public Sector : Municipal government and citizen interaction Financial Services :Wealth management Manufacturing :High-tech sales, order configuration Professional...

If you are a CRM developer, there are quite a few beta technologies coming fast your way and you better be ready. First off, SharePoint 2010 and Office 2010 are really great products to watch out for and if you haven’t had the time to play with it yet, there is a Virtual Machine available for you to...

The solution that CSSI built on xRM is a great evidence on how developers can rapidly innovate and at the same time minimize risk by building on a proven platform. CSSI specializes in creating software to help companies with an insurance business model streamline and automate core business processes...

The case study that I’ll be showcasing today is a unique one because Spenta Consulting not only built a nice solution for the much needed public sector industry but also released most of the IP as an open source project you can download at http://csp.codeplex.com/ . Their solution not just showcases...

Like climbers summiting a wind-swept mountain on little oxygen, tour operators often face harsh business conditions and work long hours. PEAK 15 Systems, named after the geographical survey name for Mount Everest, aims to guide tour operators to business success by reducing labor costs and increasing...

This week I’ll be showcasing some of the Independent software Vendors (ISVs) that have built industry vertical applications using xRM. Today we’ll take a look at Client Profiles' legal practice management software. Powerful Application Framework Saves Legal Software Maker $2 Million Check out more about...

I was really surprised when my twitter account http://twitter.com/girishr had a large number of new followers over the weekend. Now I know why. After I caught up with my RSS feeds, I realized Menno did a great job of compiling the “influential” Microsoft Dynamics CRM people on twitter. You can see the...

Ben and I took some time to chat about this really neat demo that shows how you can combine the Microsoft Web Platform with Dynamics CRM to quickly build and deploy self-service solutions.  This is a 5-part “Dynamics Duo” video series and you can view the full set of videos below and also be sure...

I’m sure many of you will remember the “conference” demo that we showed in the Business Action Virtual Tour and also from the demo that Ben did in Convergence keynote last year. Recently Ben and I had the opportunity to sit down in B20 and chat about the demo in much detailed fashion. We figured that...

The CRM VPC available on download.microsoft.com has been a wonderful resource for not just demos but development as well. I’m sure many developers are using it for building their prototypes and in some cases active product development. Note that the CRM VPC on MS downloads will expire tomorrow (June...

Tomorrow Shan McArthur, Ben Riga and I are presenting a webcast for XRM virtual user group. It is a basic 100-level session with some interesting demos on using CRM 4.0 and Windows Azure in the context of self service portals. When: May 28, 2009 (Thu) 9:00 AM to 10:30 AM (PST) Self-Service Sites: Proactive...