There's only one week to go now before our annual Solutions Forum event takes place. This year we're going to Bilbao in Spain, hosted by the regional Government of Bizkaia. 

I'm very much looking forward to meeting up with a wide variety of customers and partners and hearing from them about their experiences implementing e-government solutions using the Citizen Service Platform.  At last year's event we formally launched the Citizen Service Platform and it will be very interesting to get everyone's feedback on the developments we have made over the last year.I  think we've got much clearer at explaining what CSP is about now that we have identified the 8 application capabilities:

  • Citizen Interaction
  • Intelligent Forms and Workflow
  • Case and Records Management
  • Mobility, Collaboration and Productivity
  • Performance Management
  • Mapping Services
  • Financial Management
  • Identity Management

Microsoft partners have welcomed this approach as it has made it much easier for them to see how their applications fit into the CSP. These are all underpinned of course with Microsoft's infrastructure technolgies.

This year we will be launching our new CSP Community Portal which aims to showcase customer case studies and partner solutions from around the world.  We are very keen to get your feedback on this site so please let us know how we can develop it to help you and please think of submitting your case study or solution for us to promote for you.

I'll provide an update on the Solutions Forum next week and will be pleased to announce our Award winners.  We'll be posting the presentations on the new CSP Community Portal so look out for them there.