Premier Field Engineer, Microsoft Services Customer Service and Support
You may have noticed that my blog has been a little void of new content lately. The good news is that I'm back with a bunch of new things to talk about.
First of all, for those of you who don't know, my family and I relocated back to my hometown of Canberra, Australia in September last year. I spent just over 3 years on the Team Foundation Server product team, which I enjoyed immensely. Moving to Seattle and taking a job on the product team was the best decision we ever made - there's no better way to experience another country/culture than to immerse yourself in it. Literally every day I would meet a new person, encounter a new problem to solve or do something that would leave an impact on thousands of people.
However, we decided that it was best for our newborn (and for us… free babysitting!) to be closer to our extended family in Australia. Another part of it was that I longed for the Aussie sunshine that Seattle just doesn't get enough of. I was lucky enough to transfer within Microsoft as a Senior Consultant with Microsoft Consulting Services (MCS). The nice thing about Canberra is that even on the shortest, coldest winter day, the sky is blue and the sun is shining.
Fast-forward nine months and I'm now a Senior Premier Field Engineer (PFE) in the Microsoft Services Premier Support organization (you’ll have to forgive me any time I slip up with American spelling, I’m trying to unlearn the habits). Consulting wasn't going to give me the technical depth and variety that I thrive on. There will be is a a follow-up on what exactly I do as a PFE, but think of it as deep technical expertise in one or two Microsoft products. We do proactive stuff, like Health Checks and reactive stuff like on-site support for CritSit support cases.
You may have also read on Brian's blog that we've been hard at work on the next book: Professional Team Foundation Server 2012. The others (poor Martin) have also been busy on the Professional Application Lifecycle Management 2012 book. The books are due for release late in the year, but you can pre-order now on Amazon and save some money. The books have been updated to include all the new TFS 2012 features along with some more "war stories" and "best practices" that everybody loved from the 2010 edition.
Now that things have started stabilizing (relocation, work, home, etc) along with the new variety of customer-facing work, I can focus on creating some new content. Here are some of the blog posts I've got queued up (in no particular order):
In the mean time, be sure to check out the new look http://tfspreview.com/ to see all the great new features of Visual Studio Team Foundation Server 2012 and the hosted service.