Level 100 (Introductory): Product/technology features, functions, benefits overview

• What are the new features, how will they benefit the customers and convince them that they need to buy this product
• What are the functions of the product and an example of how they are used in a real world environment
• What are the benefits of the product and any case studies that show how they assisted a customer
• Product requirements and other product integration points
• Where to find additional information

Level 200 (Intermediate): Specific Product/technology technical drill-down

• Drilling into architecture, integration, and configuration (what makes the feature tick?)
• Supportability reviews
• Code samples
• Best practices
• High-level troubleshooting techniques
• Known limitations/issues
• Where to find additional information

Level 300 (Experienced): Product Migration, deployment, architecture, development

• Drilling into how a Product / Technology is designed to be deployed, migrated to, etc. while focusing on how it is actually deployed, migrated to, etc.
• Real world examples as appropriate.
• Complex coding, known issues and workarounds (sample code/examples)
• Lessons learned, both positive and negative
• Sample migration plans including sample Project Plans
• Deployment case studies
• Architecture design best practices and case studies
• Where to find additional information

Level 400 (Advanced/Expert): Custom Code, scripts, application solution development, architect infrastructure designs & solutions

• Advanced coding considerations/challenges
• Design considerations/challenges
• Architecture considerations/challenges
• Troubleshooting techniques at the debug level
• Where to find additional information