Watch Anthony Franco's AJAX World Keynote

Web 2.0 = RIAs
Rich Internet Applications Enable
Utility, Community, AND Engaging Experiences 

Anthony had some sage advice for Designers, Developers, Marketers, Product Managers,  CIOs, CTOs, CEOs, Customer Support, and CFOs,
As I most identify with a Developer role, I will quote his advice for Developers:
<<
You Are Not The Smartest Person In The Room, drop your religion and listen to your customers
>>
Well said. Who can argue with listening to customers.

For equally good advice to all the other roles identified I encourage you to spend the <22minutes to watch.

Cheers,
Hans

 

http://video.google.com/videoplay?docid=8762134546114721562&q=rich+internet+applications+site%3Avideo.google.com