HealthBlog

Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.

Your Healthcare Organization’s New Front Door

Your Healthcare Organization’s New Front Door

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Portal   (pôr'tl, pōr'-)  n.

image

 

A doorway, entrance, or gate, especially one that is large and imposing.

An entrance or a means of entrance: the local library, a portal of knowledge.

A website considered as an entry point to other websites, often by being or providing access to a search engine.

 

 

It’s true!  A website or portal is your healthcare organization’s new front imagedoor.   A hospital or clinic website is no longer a “nice to have”.  It  is a “have to have”.  And it isn’t enough for your organization’s website to offer brochure-ware about your facility and service lines.  A portal is now the hospital’s or clinic’s transactional nervous center for patients, staff, business partners, and community members.

This month, as part of my House Calls for Healthcare Professionals series of articles, audio-casts and videos, we are offering a new article on portals.  In “Your Portal Is Your New Front Door”, you’ll find out why having a contemporary portal is so essential to your organization’s future.  You learn about best practices from hospitals and healthcare systems that position cutting edge, web services at the core of their business strategy.  You’ll discover how portal solutions are helping people both inside and outside the organization find and maintain the information they need, communicate, collaborate, transact business, and care for patients.

A portal is indeed your new front door.  Does it reflect well on your organization?  Are you making the most of your investment?  What kinds of web services do your patients and clinicians expect from your portal?  And, how does your portal connect you to the larger world of health and healthcare?  Read the article for insights on all of this and more.

Bill Crounse, MD   Senior Director, Worldwide Health   Microsoft Corporation

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  • Been consumed with a passion for clinical portals since 2000.  Came across a 22nd century device for single sign-on SSO for all clinical portals in a healthcare enterprise and as of today's technology any clinical portal on the Internet.

    Simple device:  3-dimension real-time facial recognition biometric software application running over a simple web camera to capture the face of the prospective user.  Simply present your face to the clinical portal in real-time, and server verification is performed automatically over the Internet for portal access. No User ID, no password required but a simple 30 second facial registration process for the biometric application.  See what www.healthlab.us is trying to accomplish.

    Simple solution!  However, as of March 2009, no one will touch the technology in healthcare.  If you believe HIPAA data is said to be secure then read "Data Hemorrhages in the Health-Care Sector" by M. Eric Johnson of Dartmouth College, Hanover NH.

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