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Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.

Windows Mobile Medicine

Windows Mobile Medicine

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Bill Crounse 2007 05 Liked. WTN on Window Mobile platform improves care quality, significantly lowers cost.  That might have been my tweet on Twitter.  But here on HealthBlog I have the luxury of sharing much more about this innovative approach for managing patients with chronic, non-healing wounds.

Every clinician understands the challenges associated with wound care.  The  process is slow, time-consuming, complex, and expensive.  Non-healing, ulcerations and wounds are associated with a variety of chronic conditions including diabetes, peripheral vascular disease and stasis.  Non-healing wounds are also associated imagewith immobility due to aging, injury, paralysis, or other co-morbid conditions.  Many of these patients end up being hospitalized to treat secondary infections, or to provide the intensive regime needed to heal chronic ulcerations or wounds.  Hospitalization itself is risky as it exposes these susceptible patients to dangers they might not otherwise encounter in their home environment such as MRSA.

I was therefore delighted to learn about the good work being done by Wound Technology Network using the Windows Mobile platform.  As described on the company’s web site;

Wound Technology Network is a physician-based system, with a revolutionary new program that benefits patients, doctors and healthcare payers. WTN is the Nation’s only physician network-based telehealth comprehensive wound management system.

WTN designed a technological platform that vertically integrates a network system of wound healing services. This technological platform allows WTN to deliver all the advantages of physician-based services across the entire continuum of care. WTN achieves this through consistent utilization and adherence to evidence based clinical care, implemented across a digital infrastructure. The system has markedly decreased healing times as well as the costs of quality care with dramatically improved outcomes.

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What I especially like is WTN’s use of mobile phones and cellular networks to connect wound care providers to expert resources and specialists.  Windows Mobile devices help caregivers capture information at the point of care, transmit data and incorporate it into the medical record for continuity of care, and support caregiver collaboration with two-way audio and video streaming.

To help you understand how Windows Mobile supports WTN and their network  of would care specialists, we’ve prepared a video (click on image above) .  As they say, “a picture is worth a thousand words”.  And, having a moving picture (even if on a tiny screen) is breaking new boundaries in the provision of advanced wound care services for patients.  Special thanks to Hemang Patel, mobile solutions specialist, Microsoft Health and Life Sciences, for his collaborative work with WTN.

Bill Crounse, MD  Senior Director, Worldwide Health    Microsoft Corporation 

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  • Nice to have some New Tech for wound care.

    Probably another one good reason to own a mobile...

  • This use of mobile technology in wound care is great. It's interesting to see the different goals and technological approaches. WoundFollowUp.com uses cameras or cell phone MMS or email to send a picture (can be a patient or a nurse taking the picture) to a clinic where a nurse checks it out. Our emphasis is on monitoring change from one picture to the next.

    Any use of pictures in wound care can only be beneficial.

  • Great example of a technology and health partner joining forces to bring a strong synergy of complementary services to solve a very big problem in health care.

    Great job guys

  •    absolutely one of the most important pieces of work bering conducted in health care today.

  • Moving wound care out of the hospital and away from resistant bacteria is always a boon to everyone. As you say, a picture in wound care is worth a thousand words.

  • Great post!  We've been finding that the Windows Mobile platform is great for home healthcare, especially among our lower SES patients who often don't have access to the Internet via PC's.  We've been doing some new studies with parents of premature infants keeping in touch with their clinicians and filing daily reports after leaving the NICU.  The clinicians not only get regular records documenting patient adherence to interventions post-discharge, but the parents are loving it too.  They comment on feeling more connected to clinicians, feeling good about the care they are giving their babies, and so on. Certainly, we are finding these mobile solutions to be a huge benefit for us and our patients.  Now, I have another mobile technology to look into.

  • Thanks for your comment, Gillian.  As I have traveled the world I have seen lots of terrific health solutions based on mobile platforms for the very reasons you have cited.  Keep up the good work.

    Bill Crounse, MD  

  • Microsoft will never cease to amaze me.  1st MS office conquers the work force, now they are fixing the most important issue in the information age:  Efficient health care.  Will mobile Excel be able able communicate with powerful software (such as Mathworks MATLAB), via a COM server for more advanced applications? Will it be secure enough to protect patients health records from information criminals?

  • My significant other, a superior RN telephonic case manager, recently applied for work for a company in Florida that will be using Microsoft wound care management. To me that is just a small step is this kind of health care management. Eldercare could make great use or this system in all area. Especially significant for use in the home.

  • I'm really intrigued to see what technology will do to the medical field, in say another decade.

  • I also wonder if patient doctor relations will take on a more video conferencing style of diagnosis. Using something like www.megameeting.com/professional.html. Where you just have to have internet to video conference.

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