Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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The Next Chapter--Microsoft and digital technologies in health and healthcare delivery
\ When I joined Microsoft in September of 2002 I never dreamed I'd be writing this blog post in January of 2016. Of course in 2002 HealthBlog didn't exist. HealthBlog wasn't born until October of 2005. Since then, I've posted more than 800 articles about digital tech in health and healthcare. I...
5 Jan 2016
A secret shopper's perspectives on the EHR and clinical workflow
As someone who has practiced medicine using both paper and electronic records, and someone who's been focused on the health tech scene for the past 20 years, you might think I've seen it all. Indeed, during my 35 year career in medicine and tech I've traveled the world and learned a lot about healthcare...
10 Dec 2015
Three things hospitals and health systems need to do in 2016 and why
This is the time of year we all start making resolutions and predictions for the new year ahead. One of my fellow executives here at Microsoft asked me to respond to the following question: "If I could recommend 3 actions for health organizations to undertake in 2016, what would they be, and why?" Of...
4 Dec 2015
Setting aside differences and embracing what connects us
It really is a new day at Microsoft. I cannot emphasize how much things have changed. A significant part of my job at the company is doing what we call executive engagement. At our beautiful briefing center in Redmond, Washington, and at other locations around the world, I meet with customers to review...
1 Dec 2015
Modernizing Communication and Collaboration in Healthcare
When I started my career at Microsoft nearly 14 years ago, I dreamed of the day when technology could deliver a total communication and collaboration solution for healthcare. Over the last decade I've observed pieces of that dream come together as information technology matured. It started with gradually...
30 Nov 2015
Bendigo Health, building a cloud first, mobile first health platform of the future
This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health . Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies...
2 Nov 2015
What doctors aren't learning in medical school, and what needs to be done about it
I came across the most wonderful article today on ForbesBrandVoice by athenahealth contributor, Dr. Stephen Klasko. The article, What Doctors Aren't Learning In Medical School And Why It Matters , touches on a theme that has been near and dear to me over the course of my own medical career--the importance...
20 Oct 2015
Reinventing and moving beyond the EHR. The proof is all around us.
HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, "Don't call it an EHR". Perhaps we shouldn't be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR...
19 Oct 2015
Health Information Exchange (HIE). A recipe that just might work.
If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic...
12 Oct 2015
EHR satisfaction survey; reading between the lines and thinking about what's next
It was with a bit of my own satisfaction that I read today's HealthcareITNews report on their new user survey of EHR satisfaction . The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices...
14 Sep 2015
Nordics at the forefront of extending the reach of virtual healthcare
Having visited the Nordic countries of Europe many times over the last 13 years, it comes as no surprise to me that telemedicine is at the forefront of regional initiatives to improve healthcare access and delivery.This is particularly true in rural areas of the Nordics where the nearest hospital or...
3 Sep 2015
Bringing clinical workflow to life with Microsoft and Windows 10
On Wednesday, July 29th, Microsoft releases Windows 10. The world awaits. Of course here at Microsoft, many of us have been testing and using early builds, and now the final build, of Windows 10 for quite some time. In fact, millions of people who don't work at Microsoft, those who participated in the...
27 Jul 2015
Don’t get trapped in a health data vortex without the tech you need to manage it
HealthBlog readers may have noted my absence over the last two weeks. That’s because I was taking a little break from my day job at Microsoft. My wife and I enjoyed a much needed vacation in Sedona, Arizona, that included a side trip and overnight stay at the Grand Canyon. Although August...
20 Aug 2012
Warning! For American clinicians only
OK, I hope the headline caught your attention. If you are a clinician, keep reading. If you are not a doctor, nurse or other healthcare provider it's OK to read this too. In fact, you probably should. A regular theme on HealthBlog has been the growing use of contemporary, lower-priced, very powerful...
29 Jan 2008
Unified Communications as a platform for healthcare sign and language interpreter services
I'm back in the saddle after taking a few weeks of much needed vacation and family time over the Holidays. Forgive me for lapsing on my weekly HealthBlog postings, and for my failure to wish my loyal readers Seasons Greetings and Happy New Year. Right before my Holiday break, I attended the World Healthcare...
2 Jan 2008
New Audiocast: Collaborative solutions for better patient care and a healthier bottom line
Back in January, I wrote a piece entitled Big Healthcare Savings from Surprisingly Simple Solutions . I profiled some excellent work at Childrens Memorial Hospital of Chicago where they are using solutions built with Microsoft SharePoint, Microsoft Office, and InfoPath to absolutely delight clinical...
29 Mar 2007
Unified Communications: The Next BIG Thing in Healthcare
In previous Blog entries and on my House Calls audio-cast series , I’ve highlighted healthcare customers who are doing some outstanding work using Microsoft and Microsoft partner solutions to build portals that make key performance indicators, quality standards, and price standards more transparent....
22 Mar 2007
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