Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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The Next Chapter--Microsoft and digital technologies in health and healthcare delivery
\ When I joined Microsoft in September of 2002 I never dreamed I'd be writing this blog post in January of 2016. Of course in 2002 HealthBlog didn't exist. HealthBlog wasn't born until October of 2005. Since then, I've posted more than 800 articles about digital tech in health and healthcare. I...
5 Jan 2016
A secret shopper's perspectives on the EHR and clinical workflow
As someone who has practiced medicine using both paper and electronic records, and someone who's been focused on the health tech scene for the past 20 years, you might think I've seen it all. Indeed, during my 35 year career in medicine and tech I've traveled the world and learned a lot about healthcare...
10 Dec 2015
Three things hospitals and health systems need to do in 2016 and why
This is the time of year we all start making resolutions and predictions for the new year ahead. One of my fellow executives here at Microsoft asked me to respond to the following question: "If I could recommend 3 actions for health organizations to undertake in 2016, what would they be, and why?" Of...
4 Dec 2015
Setting aside differences and embracing what connects us
It really is a new day at Microsoft. I cannot emphasize how much things have changed. A significant part of my job at the company is doing what we call executive engagement. At our beautiful briefing center in Redmond, Washington, and at other locations around the world, I meet with customers to review...
1 Dec 2015
Bendigo Health, building a cloud first, mobile first health platform of the future
This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health . Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies...
2 Nov 2015
Reinventing and moving beyond the EHR. The proof is all around us.
HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, "Don't call it an EHR". Perhaps we shouldn't be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR...
19 Oct 2015
Health Information Exchange (HIE). A recipe that just might work.
If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic...
12 Oct 2015
Getting more bang for the buck from your investments in Health IT
If you are an executive or physician leader for a hospital, health system, or clinic I don't have to tell you that electronic medical record solutions are expensive. For many hospitals and clinics, buying and implementing an EMR is one of the more significant investments they will make; sometimes way...
1 Oct 2015
EHR satisfaction survey; reading between the lines and thinking about what's next
It was with a bit of my own satisfaction that I read today's HealthcareITNews report on their new user survey of EHR satisfaction . The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices...
14 Sep 2015
Nordics at the forefront of extending the reach of virtual healthcare
Having visited the Nordic countries of Europe many times over the last 13 years, it comes as no surprise to me that telemedicine is at the forefront of regional initiatives to improve healthcare access and delivery.This is particularly true in rural areas of the Nordics where the nearest hospital or...
3 Sep 2015
After the EMR. The technologies that will truly transform healthcare and clinical workflow.
Last week, Healthcare IT News editor Mike Miliard wrote a piece that might have escaped your attention. He offered up 18 health technologies poised for big growth based on data from HIMSS Analytics. While none of the technologies listed are quite as sexy as robotics, machine learning, and artificial...
31 Aug 2015
Learn more about “Clinical Groupware”
On my HealthBlog post of June 24th I posed the question, “Is it time for Clinical Groupware?” Well, apparently the answer is YES! Since June, a number of my colleagues have come together to form what is now known as the Clinical Groupware Collaborative. The Collaborative’s mission is...
14 Sep 2009
Remedies for the Meltdown: What savvy healthcare organizations need to do now
In the January 6th edition of Hospitals and Health Networks Weekly on-line journal, my colleague Ian Morrison offers an insightful editorial on the impact of the world financial meltdown on health and healthcare. He rightfully points out that the health industry isn’t immune from financial downturns;...
6 Jan 2009
Get Your Golden Ticket Here: The Microsoft Health Users Group Conference
Would you like to get the latest scoop on HealthVault and Microsoft Amalga ? How about a sneak peek at future health solutions using Microsoft Surface ? Would you like to see how some of the world's leading healthcare organizations are improving workflow collaboration and delighting patients with Microsoft...
30 Jul 2008
Microsoft Healthcare Common User Interface: Now available free worldwide
Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”. Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary and often based on legacy technologies...
10 Sep 2007
Employer-driven "Electronic Health Records": A needed catalyst for healthcare IT?
I've commented before on this Blog that much of the true innovation I see in the implementation of advanced information technology solutions in healthcare, particularly electronic health and medical records, is happening outside of the United States. There are two reasons why this is so. First, most...
30 Nov 2006
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