Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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The Next Chapter--Microsoft and digital technologies in health and healthcare delivery
\ When I joined Microsoft in September of 2002 I never dreamed I'd be writing this blog post in January of 2016. Of course in 2002 HealthBlog didn't exist. HealthBlog wasn't born until October of 2005. Since then, I've posted more than 800 articles about digital tech in health and healthcare. I...
5 Jan 2016
A secret shopper's perspectives on the EHR and clinical workflow
As someone who has practiced medicine using both paper and electronic records, and someone who's been focused on the health tech scene for the past 20 years, you might think I've seen it all. Indeed, during my 35 year career in medicine and tech I've traveled the world and learned a lot about healthcare...
10 Dec 2015
Setting aside differences and embracing what connects us
It really is a new day at Microsoft. I cannot emphasize how much things have changed. A significant part of my job at the company is doing what we call executive engagement. At our beautiful briefing center in Redmond, Washington, and at other locations around the world, I meet with customers to review...
1 Dec 2015
Modernizing Communication and Collaboration in Healthcare
When I started my career at Microsoft nearly 14 years ago, I dreamed of the day when technology could deliver a total communication and collaboration solution for healthcare. Over the last decade I've observed pieces of that dream come together as information technology matured. It started with gradually...
30 Nov 2015
Bendigo Health, building a cloud first, mobile first health platform of the future
This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health . Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies...
2 Nov 2015
Reinventing and moving beyond the EHR. The proof is all around us.
HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, "Don't call it an EHR". Perhaps we shouldn't be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR...
19 Oct 2015
Health Information Exchange (HIE). A recipe that just might work.
If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic...
12 Oct 2015
Getting more bang for the buck from your investments in Health IT
If you are an executive or physician leader for a hospital, health system, or clinic I don't have to tell you that electronic medical record solutions are expensive. For many hospitals and clinics, buying and implementing an EMR is one of the more significant investments they will make; sometimes way...
1 Oct 2015
Digital Health Days 2015 in Stockholm
I spent last week in Stockholm, Sweden, meeting with some of our customers and partners. I also had the honor of providing a keynote for an industry conference called Digital Health Days. The Digital Health Days conference is an annual event that brings together clinicians, managers, politicians,...
28 Sep 2015
EHR satisfaction survey; reading between the lines and thinking about what's next
It was with a bit of my own satisfaction that I read today's HealthcareITNews report on their new user survey of EHR satisfaction . The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices...
14 Sep 2015
Nordics at the forefront of extending the reach of virtual healthcare
Having visited the Nordic countries of Europe many times over the last 13 years, it comes as no surprise to me that telemedicine is at the forefront of regional initiatives to improve healthcare access and delivery.This is particularly true in rural areas of the Nordics where the nearest hospital or...
3 Sep 2015
Improving health and healthcare, a global perspective
If you live in America and work in the healthcare industry it is easy to assume that the issues we face in providing care to our population are uniquely American. While it is true that we spend more per capita on healthcare than other nations, and many would argue that we spend too much for what we get...
11 Aug 2015
Don’t get trapped in a health data vortex without the tech you need to manage it
HealthBlog readers may have noted my absence over the last two weeks. That’s because I was taking a little break from my day job at Microsoft. My wife and I enjoyed a much needed vacation in Sedona, Arizona, that included a side trip and overnight stay at the Grand Canyon. Although August...
20 Aug 2012
It’s what you do next…..with your EMR
Yesterday, I had the honor of delivering a luncheon keynote address at the LifeScience Alley annual conference and exhibition in Minneapolis. Despite the major snowstorm that swept the Midwest this week, more than 1200 people showed up for this annual gathering of movers and shakes in the life...
10 Dec 2009
Learn more about “Clinical Groupware”
On my HealthBlog post of June 24th I posed the question, “Is it time for Clinical Groupware?” Well, apparently the answer is YES! Since June, a number of my colleagues have come together to form what is now known as the Clinical Groupware Collaborative. The Collaborative’s mission is...
14 Sep 2009
The “Green Patient Lab” provides a glimpse of future healing environments
Today I’m in Phoenix, Arizona, to keynote at what is for me a different kind of industry conference. Each year, I provide dozens of keynotes at industry conferences for healthcare providers and information technologists all over the world. But this one is special; special because this conference...
9 Mar 2009
Remedies for the Meltdown: What savvy healthcare organizations need to do now
In the January 6th edition of Hospitals and Health Networks Weekly on-line journal, my colleague Ian Morrison offers an insightful editorial on the impact of the world financial meltdown on health and healthcare. He rightfully points out that the health industry isn’t immune from financial downturns;...
6 Jan 2009
Get Your Golden Ticket Here: The Microsoft Health Users Group Conference
Would you like to get the latest scoop on HealthVault and Microsoft Amalga ? How about a sneak peek at future health solutions using Microsoft Surface ? Would you like to see how some of the world's leading healthcare organizations are improving workflow collaboration and delighting patients with Microsoft...
30 Jul 2008
Warning! For American clinicians only
OK, I hope the headline caught your attention. If you are a clinician, keep reading. If you are not a doctor, nurse or other healthcare provider it's OK to read this too. In fact, you probably should. A regular theme on HealthBlog has been the growing use of contemporary, lower-priced, very powerful...
29 Jan 2008
Healthcare gets WIRED
No, this isn't another story about Unified Communications, cellular phones, or even healthcare's most wired hospitals. It's about a keynote address I attended this morning at the World Healthcare Innovation and IT Congress in Washington, D.C., at the Mandarin Oriental Hotel . I find myself in the...
9 Dec 2007
More evidence the healthcare world is flat
I'm writing this on my flight back to Seattle from the Consumer Health World Conference in Washington, D.C. The conference is actually just getting underway. My stay was abbreviated due to the fact that I have a mid-week speaking engagement in California followed by a return trip to D.C. at week's end...
4 Dec 2007
Going Green: Another ROI for the EMR
A year ago last February my life almost came to an end. My wife and I were driving down a country lane when out of the corner of my right eye, I saw a flash of green. At that exact moment my wife uttered "Oh my God". I saw her cover her head and then BAM; my windshield literally exploded, the glass blew...
30 Nov 2007
Data input: Still a final frontier in clinical computing but progress is being made
I've called "data input" the final frontier in clinical computing. In fact, data input has been a frequent topic on HealthBlog these past few years. If you want to see for yourself, just type in "data input" in the handy search box on the upper right-hand corner of my Blog. Up will come entries about...
26 Nov 2007
A New Day in Healthcare IT
In my last Blog posting I hinted that a "new day was coming in Healthcare IT". As HealthBlog readers may have surmised, I had advance knowledge of an announcement that was made late last evening and is hitting the press today. That announcement is the purchase by Microsoft of a company called Global...
29 Oct 2007
Mailbag: HealthBlog readers confirm some important trends
I wanted to share a couple of insightful comments on previous HealthBlog posts that I received this week. One reader responds to my post about a public hospital in Spain, Torrevieja Salud , that I wrote about while attending a health leaders event in Barcelona last December. Using commodity software...
26 Oct 2007
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