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Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.

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  • Blog Post: The Next Chapter--Microsoft and digital technologies in health and healthcare delivery

    \ When I joined Microsoft in September of 2002 I never dreamed I'd be writing this blog post in January of 2016. Of course in 2002 HealthBlog didn't exist. HealthBlog wasn't born until October of 2005. Since then, I've posted more than 800 articles about digital tech in health and healthcare. I...
  • Blog Post: A secret shopper's perspectives on the EHR and clinical workflow

    As someone who has practiced medicine using both paper and electronic records, and someone who's been focused on the health tech scene for the past 20 years, you might think I've seen it all. Indeed, during my 35 year career in medicine and tech I've traveled the world and learned a lot about healthcare...
  • Blog Post: Modernizing Communication and Collaboration in Healthcare

    When I started my career at Microsoft nearly 14 years ago, I dreamed of the day when technology could deliver a total communication and collaboration solution for healthcare. Over the last decade I've observed pieces of that dream come together as information technology matured. It started with gradually...
  • Blog Post: Pushing the pause button and being thankful

    With the Thanksgiving Holiday fast approaching, I wanted to take a moment to let my readers know how much I have appreciated your patronage of HealthBlog over the years. I've been writing this blog since October of 2005 when my then manager here at Microsoft suggested that a blog might be a good way...
  • Blog Post: Bendigo Health, building a cloud first, mobile first health platform of the future

    This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health . Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies...
  • Blog Post: Reinventing and moving beyond the EHR. The proof is all around us.

    HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, "Don't call it an EHR". Perhaps we shouldn't be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR...
  • Blog Post: Health Information Exchange (HIE). A recipe that just might work.

    If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic...
  • Blog Post: After the EMR. The technologies that will truly transform healthcare and clinical workflow.

    Last week, Healthcare IT News editor Mike Miliard wrote a piece that might have escaped your attention. He offered up 18 health technologies poised for big growth based on data from HIMSS Analytics. While none of the technologies listed are quite as sexy as robotics, machine learning, and artificial...
  • Blog Post: Patient and Power no longer an oxymoron. Just follow the money.

    For as long as I've been involved the healthcare industry, both as a physician and healthcare executive, I've always viewed the patient as the most disenfranchised, powerless cog in the wheel. This didn't come from any sort of disdain for patients. In fact, every time I or a family member had to engage...
  • Blog Post: Obama’s new web site helps citizens find health insurance

    Microsoft Health Tech Today launches season two on October 5th I invite you to join us on October 5th for the launch of the second season of Microsoft Health Tech Today .  My special quest is Todd Park , CTO for the US Department of Health and Human Services.  Mr. Park takes us on a tour of...
  • Blog Post: Make sure your health organization has enough power when you “Flip the Switch”!

    My favorite health futurist and commentator, Ian Morrison, offers another provocative essay in this week’s online edition of Hospitals and Health Networks .  In “ Flip the Switch ” he explores two prominent themes in the healthcare industry, both being advanced by US health reform legislation. ...
  • Blog Post: It’s what you do next…..with your EMR

    Yesterday, I had the honor of delivering a luncheon keynote address at the LifeScience Alley annual conference and exhibition in Minneapolis.  Despite the major snowstorm that swept the Midwest this week, more than 1200 people showed up for this annual gathering of movers and shakes in the life...
  • Blog Post: Learn more about “Clinical Groupware”

    On my HealthBlog post of June 24th I posed the question, “Is it time for Clinical Groupware?”  Well, apparently the answer is YES!  Since June, a number of my colleagues have come together to form what is now known as the Clinical Groupware Collaborative.  The Collaborative’s mission is...
  • Blog Post: Providing Healthcare in America—Where, How and by Whom?

    For HealthBlog readers who were unable to attend HIMSS in Chicago, I thought I’d provide a recap of the presentation I gave in the Microsoft Theater. The title of my presentation was aligned to our mission statement, “improving health around the world through software innovation”. The new administration...
  • Blog Post: The “Green Patient Lab” provides a glimpse of future healing environments

    Today I’m in Phoenix, Arizona, to keynote at what is for me a different kind of industry conference.  Each year, I provide dozens of keynotes at industry conferences for healthcare providers and information technologists all over the world.  But this one is special; special because this conference...
  • Blog Post: Remedies for the Meltdown: What savvy healthcare organizations need to do now

    In the January 6th edition of Hospitals and Health Networks Weekly on-line journal, my colleague Ian Morrison offers an insightful editorial on the impact of the world financial meltdown on health and healthcare.  He rightfully points out that the health industry isn’t immune from financial downturns;...
  • Blog Post: More evidence the healthcare world is flat

    I'm writing this on my flight back to Seattle from the Consumer Health World Conference in Washington, D.C. The conference is actually just getting underway. My stay was abbreviated due to the fact that I have a mid-week speaking engagement in California followed by a return trip to D.C. at week's end...
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