Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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Healthcare gets WIRED
No, this isn't another story about Unified Communications, cellular phones, or even healthcare's most wired hospitals. It's about a keynote address I attended this morning at the World Healthcare Innovation and IT Congress in Washington, D.C., at the Mandarin Oriental Hotel . I find myself in the...
9 Dec 2007
Data input: Still a final frontier in clinical computing but progress is being made
I've called "data input" the final frontier in clinical computing. In fact, data input has been a frequent topic on HealthBlog these past few years. If you want to see for yourself, just type in "data input" in the handy search box on the upper right-hand corner of my Blog. Up will come entries about...
26 Nov 2007
A New Day in Healthcare IT
In my last Blog posting I hinted that a "new day was coming in Healthcare IT". As HealthBlog readers may have surmised, I had advance knowledge of an announcement that was made late last evening and is hitting the press today. That announcement is the purchase by Microsoft of a company called Global...
29 Oct 2007
Mailbag: HealthBlog readers confirm some important trends
I wanted to share a couple of insightful comments on previous HealthBlog posts that I received this week. One reader responds to my post about a public hospital in Spain, Torrevieja Salud , that I wrote about while attending a health leaders event in Barcelona last December. Using commodity software...
26 Oct 2007
The commodity storm; unleashing an EMR tornado for small physician offices and clinics
My latest travels took me to Louisville, Kentucky, where I provided a keynote for a breakfast event organized by Health Enterprises Network . It was a gathering of more than 275 healthcare, business, and community leaders from around the central Kentucky region. I don't know why, but I seem to have...
19 Oct 2007
Microsoft HealthVault: A Place to Search, Store and Connect Health Information for You and Your Family
As a physician, I know how important it is to have access to my patient's health information. As a patient, I know how frustrating it is to have my health information scattered across multiple doctors, ambulatory clinics and hospitals. As a care manager for my elderly parents, I've experienced firsthand...
4 Oct 2007
A Swiss Army Knife Approach to Healthcare IT
Last evening I returned to Seattle from a three-day trip to Switzerland. I was there to provide the opening keynote for the ehealthcare.ch conference in Nottwil and also to meet with Microsoft customers and partners attending the event. Perhaps the highlight of my trip was sharing the keynote stage...
28 Sep 2007
If Disney Did Healthcare: Part 2
Last April I posted a piece on this Blog entitled " If Disney Did Healthcare ". I commented that there was a lot the healthcare industry could learn from Disney about customer service, customer experience, and customer satisfaction. It was one of those posts that generated a number of comments. The following...
19 Sep 2007
Microsoft Healthcare Common User Interface: Now available free worldwide
Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”. Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary and often based on legacy technologies...
10 Sep 2007
Help people around the world, win fame and prizes for your healthcare solutions
Are you a healthcare industry solution vendor? Do you want worldwide recognition for your company's good work and the solutions you build using Microsoft technologies? Would you like an opportunity to win prizes including a roundtrip for two to Paris and a guest spot to judge at the Imagine Cup 2008...
23 Jul 2007
If Disney Did Healthcare......
I’m writing this from Orlando, Florida, where I just delivered the opening keynote for the American Association of Urgent Care Medicine annual conference and exhibition at the Walt Disney World Resort . As you might imagine, I come here frequently for such engagements as well as for Microsoft corporate...
12 Apr 2007
Doctors write their own prescription for healthcare IT
This past week I've come across two examples of why I believe we are finally at a tipping point in healthcare IT solutions; solutions that are meeting the expectations and work-flow requirements of clinicians. Both solutions were designed by clinicians for clinicians rather than by computer science engineers...
16 Mar 2007
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