HealthBlog

Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.

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  • Blog Post: The Next Chapter--Microsoft and digital technologies in health and healthcare delivery

    \ When I joined Microsoft in September of 2002 I never dreamed I'd be writing this blog post in January of 2016. Of course in 2002 HealthBlog didn't exist. HealthBlog wasn't born until October of 2005. Since then, I've posted more than 800 articles about digital tech in health and healthcare. I...
  • Blog Post: Setting aside differences and embracing what connects us

    It really is a new day at Microsoft. I cannot emphasize how much things have changed. A significant part of my job at the company is doing what we call executive engagement. At our beautiful briefing center in Redmond, Washington, and at other locations around the world, I meet with customers to review...
  • Blog Post: Pushing the pause button and being thankful

    With the Thanksgiving Holiday fast approaching, I wanted to take a moment to let my readers know how much I have appreciated your patronage of HealthBlog over the years. I've been writing this blog since October of 2005 when my then manager here at Microsoft suggested that a blog might be a good way...
  • Blog Post: Bendigo Health, building a cloud first, mobile first health platform of the future

    This morning I had the distinct pleasure of spending an hour with Danny Lindrea, solutions architect at Bendigo Health . Mr. Lindrea came to Microsoft in Redmond to meet some of the members of our worldwide health team and share information on how Bendigo is advancing information communications technologies...
  • Blog Post: Reinventing and moving beyond the EHR. The proof is all around us.

    HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, "Don't call it an EHR". Perhaps we shouldn't be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR...
  • Blog Post: Getting more bang for the buck from your investments in Health IT

    If you are an executive or physician leader for a hospital, health system, or clinic I don't have to tell you that electronic medical record solutions are expensive. For many hospitals and clinics, buying and implementing an EMR is one of the more significant investments they will make; sometimes way...
  • Blog Post: EHR satisfaction survey; reading between the lines and thinking about what's next

    It was with a bit of my own satisfaction that I read today's HealthcareITNews report on their new user survey of EHR satisfaction . The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices...
  • Blog Post: Nordics at the forefront of extending the reach of virtual healthcare

    Having visited the Nordic countries of Europe many times over the last 13 years, it comes as no surprise to me that telemedicine is at the forefront of regional initiatives to improve healthcare access and delivery.This is particularly true in rural areas of the Nordics where the nearest hospital or...
  • Blog Post: After the EMR. The technologies that will truly transform healthcare and clinical workflow.

    Last week, Healthcare IT News editor Mike Miliard wrote a piece that might have escaped your attention. He offered up 18 health technologies poised for big growth based on data from HIMSS Analytics. While none of the technologies listed are quite as sexy as robotics, machine learning, and artificial...
  • Blog Post: Controlling vs. collaborative IT leadership and what it means to your healthcare organization

    Forgive me, but I simply need to vent. Think for a moment about your hospital or health system's IT leader. Would you describe this person as controlling or collaborative? Do you even really know? And what difference does it make? In my role at Microsoft, I meet with many business and clinical leaders...
  • Blog Post: Patient and Power no longer an oxymoron. Just follow the money.

    For as long as I've been involved the healthcare industry, both as a physician and healthcare executive, I've always viewed the patient as the most disenfranchised, powerless cog in the wheel. This didn't come from any sort of disdain for patients. In fact, every time I or a family member had to engage...
  • Blog Post: Improving health and healthcare, a global perspective

    If you live in America and work in the healthcare industry it is easy to assume that the issues we face in providing care to our population are uniquely American. While it is true that we spend more per capita on healthcare than other nations, and many would argue that we spend too much for what we get...
  • Blog Post: The rise of the machines in healthcare. What it portends for clinicians and other workers.

    This morning I came across an interesting article by Jason Hiner on ZDNet . The article, When robots eliminate jobs, humans will find better things to do , examines how innovation and new technologies have disrupted jobs throughout history. It makes the case, be it in farming or the manufacture of automobiles...
  • Blog Post: Trust matters in health and healthcare, and so do standards on privacy, security and compliance

    Spoiler alert! The subject of this blog post will be quite boring for most of my readers. It is, however, one of the most important topics I could share with you. It seems almost every day we hear about a new data breach of one kind or another. It happens to retailers, web service companies, banks...
  • Blog Post: Make sure your health organization has enough power when you “Flip the Switch”!

    My favorite health futurist and commentator, Ian Morrison, offers another provocative essay in this week’s online edition of Hospitals and Health Networks .  In “ Flip the Switch ” he explores two prominent themes in the healthcare industry, both being advanced by US health reform legislation. ...
  • Blog Post: Learn more about “Clinical Groupware”

    On my HealthBlog post of June 24th I posed the question, “Is it time for Clinical Groupware?”  Well, apparently the answer is YES!  Since June, a number of my colleagues have come together to form what is now known as the Clinical Groupware Collaborative.  The Collaborative’s mission is...
  • Blog Post: Hopping along toward better health in Western Australia

    Regular HealthBlog readers know that I often find symbolism in things that I see as I travel the world. In Japan it was a wooden bridge in a serene garden. In Switzerland it was the Swiss Army Knife. In Banff Canada it was a ladder reaching toward a star on top a Christmas tree. Here in Australia, I...
  • Blog Post: Science and Technology in Society Forum: How software could help save the planet

    Today I attended the opening of the 4th Annual Science and Technology in Society (STS) Forum in Kyoto, Japan. I'm here at the invitation of Mr. Koji Omi, Member of the House of Representatives and former Finance Minister for Japan. Mr. Omi is also notable as the founder of the STS Forum. It is a genuine...
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