Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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The Wrap on WoHIT– putting patients at the center
It feels like the past two days in Budapest, Hungary, have gone by in the blink of an eye; in this case a somewhat droopy, red and tired pair of eyes. Let me start with a gigantic thank you to the many customers, partners, clinicians, EU officials, press and others who engaged with me and my Microsoft...
12 May 2011
Obama’s new web site helps citizens find health insurance
Microsoft Health Tech Today launches season two on October 5th I invite you to join us on October 5th for the launch of the second season of Microsoft Health Tech Today . My special quest is Todd Park , CTO for the US Department of Health and Human Services. Mr. Park takes us on a tour of...
28 Sep 2010
Make sure your health organization has enough power when you “Flip the Switch”!
My favorite health futurist and commentator, Ian Morrison, offers another provocative essay in this week’s online edition of Hospitals and Health Networks . In “ Flip the Switch ” he explores two prominent themes in the healthcare industry, both being advanced by US health reform legislation. ...
6 Jul 2010
It’s what you do next…..with your EMR
Yesterday, I had the honor of delivering a luncheon keynote address at the LifeScience Alley annual conference and exhibition in Minneapolis. Despite the major snowstorm that swept the Midwest this week, more than 1200 people showed up for this annual gathering of movers and shakes in the life...
10 Dec 2009
Learn more about “Clinical Groupware”
On my HealthBlog post of June 24th I posed the question, “Is it time for Clinical Groupware?” Well, apparently the answer is YES! Since June, a number of my colleagues have come together to form what is now known as the Clinical Groupware Collaborative. The Collaborative’s mission is...
14 Sep 2009
Providing Healthcare in America—Where, How and by Whom?
For HealthBlog readers who were unable to attend HIMSS in Chicago, I thought I’d provide a recap of the presentation I gave in the Microsoft Theater. The title of my presentation was aligned to our mission statement, “improving health around the world through software innovation”. The new administration...
16 Apr 2009
Doc in the box now out of the box
Our current model for healthcare delivery does a reasonable job meeting the needs of people in developed nations around the world. However, even in those nations that provide good care for citizens there are growing concerns about aging populations, the increasing incidence of chronic disease, and shortages...
17 Mar 2009
Your Healthcare Organization’s New Front Door
Portal (pôr'tl, pōr'-) n. A doorway, entrance, or gate, especially one that is large and imposing. An entrance or a means of entrance: the local library, a portal of knowledge. A website considered as an entry point to other websites, often by being or providing access to a search...
26 Feb 2009
Remedies for the Meltdown: What savvy healthcare organizations need to do now
In the January 6th edition of Hospitals and Health Networks Weekly on-line journal, my colleague Ian Morrison offers an insightful editorial on the impact of the world financial meltdown on health and healthcare. He rightfully points out that the health industry isn’t immune from financial downturns;...
6 Jan 2009
Hopping along toward better health in Western Australia
Regular HealthBlog readers know that I often find symbolism in things that I see as I travel the world. In Japan it was a wooden bridge in a serene garden. In Switzerland it was the Swiss Army Knife. In Banff Canada it was a ladder reaching toward a star on top a Christmas tree. Here in Australia, I...
11 Feb 2008
Healthcare gets WIRED
No, this isn't another story about Unified Communications, cellular phones, or even healthcare's most wired hospitals. It's about a keynote address I attended this morning at the World Healthcare Innovation and IT Congress in Washington, D.C., at the Mandarin Oriental Hotel . I find myself in the...
9 Dec 2007
Data input: Still a final frontier in clinical computing but progress is being made
I've called "data input" the final frontier in clinical computing. In fact, data input has been a frequent topic on HealthBlog these past few years. If you want to see for yourself, just type in "data input" in the handy search box on the upper right-hand corner of my Blog. Up will come entries about...
26 Nov 2007
Reaching for the Stars: Mobile Devices and Solutions for Healthcare
Today I am writing from Banff, Alberta, Canada. I'm here to keynote at the Wireless Connections 2007 conference at the beautiful Fairmont Banff Springs Resort . There is a dusting of fresh snow on the ground as I peer outside the window of my room looking directly over the Bow River Valley. Can ski season...
15 Nov 2007
The Healthcare Internet Revolution
I'm writing this from Philadelphia where this evening I'll be presenting at the 2007 International Freddie Awards . The awards ceremony honors the very best in health and medical media (television, film and video) from around the globe. It is always a star-studded event and a chance to see many of my...
2 Nov 2007
A New Day in Healthcare IT
In my last Blog posting I hinted that a "new day was coming in Healthcare IT". As HealthBlog readers may have surmised, I had advance knowledge of an announcement that was made late last evening and is hitting the press today. That announcement is the purchase by Microsoft of a company called Global...
29 Oct 2007
Mailbag: HealthBlog readers confirm some important trends
I wanted to share a couple of insightful comments on previous HealthBlog posts that I received this week. One reader responds to my post about a public hospital in Spain, Torrevieja Salud , that I wrote about while attending a health leaders event in Barcelona last December. Using commodity software...
26 Oct 2007
Microsoft HealthVault: A Place to Search, Store and Connect Health Information for You and Your Family
As a physician, I know how important it is to have access to my patient's health information. As a patient, I know how frustrating it is to have my health information scattered across multiple doctors, ambulatory clinics and hospitals. As a care manager for my elderly parents, I've experienced firsthand...
4 Oct 2007
A Swiss Army Knife Approach to Healthcare IT
Last evening I returned to Seattle from a three-day trip to Switzerland. I was there to provide the opening keynote for the ehealthcare.ch conference in Nottwil and also to meet with Microsoft customers and partners attending the event. Perhaps the highlight of my trip was sharing the keynote stage...
28 Sep 2007
If Disney Did Healthcare: Part 2
Last April I posted a piece on this Blog entitled " If Disney Did Healthcare ". I commented that there was a lot the healthcare industry could learn from Disney about customer service, customer experience, and customer satisfaction. It was one of those posts that generated a number of comments. The following...
19 Sep 2007
Microsoft Healthcare Common User Interface: Now available free worldwide
Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”. Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary and often based on legacy technologies...
10 Sep 2007
Doctor Google and Doctor Microsoft; if not them, who?
The Internet is abuzz today following a New York Times article by Steve Lohr about Microsoft's and Google's designs to change the game in healthcare. Readers who follow this Blog will understand very well where I come down on all of this. As a country, maintaining the status quo in our broken healthcare...
14 Aug 2007
Help people around the world, win fame and prizes for your healthcare solutions
Are you a healthcare industry solution vendor? Do you want worldwide recognition for your company's good work and the solutions you build using Microsoft technologies? Would you like an opportunity to win prizes including a roundtrip for two to Paris and a guest spot to judge at the Imagine Cup 2008...
23 Jul 2007
A Common User Interface to Clinical Systems: Making it real
On October 21st, 2005, I wrote an entry on this Blog about the need for a more common and intuitive user interface to clinical information systems. Here's part of that entry: ***************************************************** Jim Lynch, R.N. is quoted by Health Data Management's on-line news...
13 Jul 2007
Arkansas Children's Hospital: IT Innovations Enhancing the Care of Hospitalized Children
Every so often we do a program in my House Calls for Healthcare Professionals series of audio and video-casts that really seems to hit the mark in demonstrating the value of Microsoft technologies in the healthcare industry. I want to draw your attention to one such program. Arkansas Children’s...
11 Jul 2007
Medstory debuts on MSN Health and Fitness
Back in April I posted information on HealthBlog about Medstory, the medical search company that had recently been acquired by Microsoft. I interviewed Medstory founder and CEO, Dr. Alain Rappaport, who I have known for nearly a decade. Alain and I first met while I was co-founding a venture-backed technology...
9 Jul 2007
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