Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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Pushing the pause button and being thankful
With the Thanksgiving Holiday fast approaching, I wanted to take a moment to let my readers know how much I have appreciated your patronage of HealthBlog over the years. I've been writing this blog since October of 2005 when my then manager here at Microsoft suggested that a blog might be a good way...
5 Nov 2015
What doctors aren't learning in medical school, and what needs to be done about it
I came across the most wonderful article today on ForbesBrandVoice by athenahealth contributor, Dr. Stephen Klasko. The article, What Doctors Aren't Learning In Medical School And Why It Matters , touches on a theme that has been near and dear to me over the course of my own medical career--the importance...
20 Oct 2015
Reinventing and moving beyond the EHR. The proof is all around us.
HealthITNews reports that at least one popular EHR vendor (eClinicalWorks) is launching the flagship version of its cloud service solution by saying, "Don't call it an EHR". Perhaps we shouldn't be surprised by that as the latest EHR satisfaction survey from the AMA and Medscape shows that while EHR...
19 Oct 2015
Health Information Exchange (HIE). A recipe that just might work.
If there is anything that plagues the health industry and severely damages the value proposition for information technology in healthcare, it is the dismal failure to achieve system interoperability and perhaps more importantly, health information exchange. No matter how elegant an individual clinic...
12 Oct 2015
Getting more bang for the buck from your investments in Health IT
If you are an executive or physician leader for a hospital, health system, or clinic I don't have to tell you that electronic medical record solutions are expensive. For many hospitals and clinics, buying and implementing an EMR is one of the more significant investments they will make; sometimes way...
1 Oct 2015
Digital Health Days 2015 in Stockholm
I spent last week in Stockholm, Sweden, meeting with some of our customers and partners. I also had the honor of providing a keynote for an industry conference called Digital Health Days. The Digital Health Days conference is an annual event that brings together clinicians, managers, politicians,...
28 Sep 2015
EHR satisfaction survey; reading between the lines and thinking about what's next
It was with a bit of my own satisfaction that I read today's HealthcareITNews report on their new user survey of EHR satisfaction . The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices...
14 Sep 2015
Nordics at the forefront of extending the reach of virtual healthcare
Having visited the Nordic countries of Europe many times over the last 13 years, it comes as no surprise to me that telemedicine is at the forefront of regional initiatives to improve healthcare access and delivery.This is particularly true in rural areas of the Nordics where the nearest hospital or...
3 Sep 2015
Controlling vs. collaborative IT leadership and what it means to your healthcare organization
Forgive me, but I simply need to vent. Think for a moment about your hospital or health system's IT leader. Would you describe this person as controlling or collaborative? Do you even really know? And what difference does it make? In my role at Microsoft, I meet with many business and clinical leaders...
21 Aug 2015
Patient and Power no longer an oxymoron. Just follow the money.
For as long as I've been involved the healthcare industry, both as a physician and healthcare executive, I've always viewed the patient as the most disenfranchised, powerless cog in the wheel. This didn't come from any sort of disdain for patients. In fact, every time I or a family member had to engage...
12 Aug 2015
Improving health and healthcare, a global perspective
If you live in America and work in the healthcare industry it is easy to assume that the issues we face in providing care to our population are uniquely American. While it is true that we spend more per capita on healthcare than other nations, and many would argue that we spend too much for what we get...
11 Aug 2015
Bringing clinical workflow to life with Microsoft and Windows 10
On Wednesday, July 29th, Microsoft releases Windows 10. The world awaits. Of course here at Microsoft, many of us have been testing and using early builds, and now the final build, of Windows 10 for quite some time. In fact, millions of people who don't work at Microsoft, those who participated in the...
27 Jul 2015
Trust matters in health and healthcare, and so do standards on privacy, security and compliance
Spoiler alert! The subject of this blog post will be quite boring for most of my readers. It is, however, one of the most important topics I could share with you. It seems almost every day we hear about a new data breach of one kind or another. It happens to retailers, web service companies, banks...
21 Jul 2015
The Wrap on WoHIT– putting patients at the center
It feels like the past two days in Budapest, Hungary, have gone by in the blink of an eye; in this case a somewhat droopy, red and tired pair of eyes. Let me start with a gigantic thank you to the many customers, partners, clinicians, EU officials, press and others who engaged with me and my Microsoft...
12 May 2011
Obama’s new web site helps citizens find health insurance
Microsoft Health Tech Today launches season two on October 5th I invite you to join us on October 5th for the launch of the second season of Microsoft Health Tech Today . My special quest is Todd Park , CTO for the US Department of Health and Human Services. Mr. Park takes us on a tour of...
28 Sep 2010
Make sure your health organization has enough power when you “Flip the Switch”!
My favorite health futurist and commentator, Ian Morrison, offers another provocative essay in this week’s online edition of Hospitals and Health Networks . In “ Flip the Switch ” he explores two prominent themes in the healthcare industry, both being advanced by US health reform legislation. ...
6 Jul 2010
It’s what you do next…..with your EMR
Yesterday, I had the honor of delivering a luncheon keynote address at the LifeScience Alley annual conference and exhibition in Minneapolis. Despite the major snowstorm that swept the Midwest this week, more than 1200 people showed up for this annual gathering of movers and shakes in the life...
10 Dec 2009
Learn more about “Clinical Groupware”
On my HealthBlog post of June 24th I posed the question, “Is it time for Clinical Groupware?” Well, apparently the answer is YES! Since June, a number of my colleagues have come together to form what is now known as the Clinical Groupware Collaborative. The Collaborative’s mission is...
14 Sep 2009
Providing Healthcare in America—Where, How and by Whom?
For HealthBlog readers who were unable to attend HIMSS in Chicago, I thought I’d provide a recap of the presentation I gave in the Microsoft Theater. The title of my presentation was aligned to our mission statement, “improving health around the world through software innovation”. The new administration...
16 Apr 2009
Doc in the box now out of the box
Our current model for healthcare delivery does a reasonable job meeting the needs of people in developed nations around the world. However, even in those nations that provide good care for citizens there are growing concerns about aging populations, the increasing incidence of chronic disease, and shortages...
17 Mar 2009
Your Healthcare Organization’s New Front Door
Portal (pôr'tl, pōr'-) n. A doorway, entrance, or gate, especially one that is large and imposing. An entrance or a means of entrance: the local library, a portal of knowledge. A website considered as an entry point to other websites, often by being or providing access to a search...
26 Feb 2009
Remedies for the Meltdown: What savvy healthcare organizations need to do now
In the January 6th edition of Hospitals and Health Networks Weekly on-line journal, my colleague Ian Morrison offers an insightful editorial on the impact of the world financial meltdown on health and healthcare. He rightfully points out that the health industry isn’t immune from financial downturns;...
6 Jan 2009
Hopping along toward better health in Western Australia
Regular HealthBlog readers know that I often find symbolism in things that I see as I travel the world. In Japan it was a wooden bridge in a serene garden. In Switzerland it was the Swiss Army Knife. In Banff Canada it was a ladder reaching toward a star on top a Christmas tree. Here in Australia, I...
11 Feb 2008
Healthcare gets WIRED
No, this isn't another story about Unified Communications, cellular phones, or even healthcare's most wired hospitals. It's about a keynote address I attended this morning at the World Healthcare Innovation and IT Congress in Washington, D.C., at the Mandarin Oriental Hotel . I find myself in the...
9 Dec 2007
Data input: Still a final frontier in clinical computing but progress is being made
I've called "data input" the final frontier in clinical computing. In fact, data input has been a frequent topic on HealthBlog these past few years. If you want to see for yourself, just type in "data input" in the handy search box on the upper right-hand corner of my Blog. Up will come entries about...
26 Nov 2007
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