Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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It’s what you do next…..with your EMR
Yesterday, I had the honor of delivering a luncheon keynote address at the LifeScience Alley annual conference and exhibition in Minneapolis. Despite the major snowstorm that swept the Midwest this week, more than 1200 people showed up for this annual gathering of movers and shakes in the life...
10 Dec 2009
The “Green Patient Lab” provides a glimpse of future healing environments
Today I’m in Phoenix, Arizona, to keynote at what is for me a different kind of industry conference. Each year, I provide dozens of keynotes at industry conferences for healthcare providers and information technologists all over the world. But this one is special; special because this conference...
9 Mar 2009
Remedies for the Meltdown: What savvy healthcare organizations need to do now
In the January 6th edition of Hospitals and Health Networks Weekly on-line journal, my colleague Ian Morrison offers an insightful editorial on the impact of the world financial meltdown on health and healthcare. He rightfully points out that the health industry isn’t immune from financial downturns;...
6 Jan 2009
Hopping along toward better health in Western Australia
Regular HealthBlog readers know that I often find symbolism in things that I see as I travel the world. In Japan it was a wooden bridge in a serene garden. In Switzerland it was the Swiss Army Knife. In Banff Canada it was a ladder reaching toward a star on top a Christmas tree. Here in Australia, I...
11 Feb 2008
Warning! For American clinicians only
OK, I hope the headline caught your attention. If you are a clinician, keep reading. If you are not a doctor, nurse or other healthcare provider it's OK to read this too. In fact, you probably should. A regular theme on HealthBlog has been the growing use of contemporary, lower-priced, very powerful...
29 Jan 2008
Mailbag: HealthBlog readers confirm some important trends
I wanted to share a couple of insightful comments on previous HealthBlog posts that I received this week. One reader responds to my post about a public hospital in Spain, Torrevieja Salud , that I wrote about while attending a health leaders event in Barcelona last December. Using commodity software...
26 Oct 2007
Bridging the Gaps in Healthcare IT
I'm sitting in Narita Airport waiting for my flight back to Seattle and reflecting on my experiences at the STS Forum in Kyoto and the meetings I had with customers in Tokyo. Besides the opportunity to hear from Japan's new prime minister, I was thrilled to attend a luncheon presentation given by...
11 Oct 2007
If Disney Did Healthcare: Part 2
Last April I posted a piece on this Blog entitled " If Disney Did Healthcare ". I commented that there was a lot the healthcare industry could learn from Disney about customer service, customer experience, and customer satisfaction. It was one of those posts that generated a number of comments. The following...
19 Sep 2007
Microsoft Healthcare Common User Interface: Now available free worldwide
Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”. Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary and often based on legacy technologies...
10 Sep 2007
Saving money, saving lives: Vanderbilt's perioperative information management system
Does information technology really improve care quality and safety? Can well designed and implemented clinical software applications really improve physician satisfaction? Can healthcare information technology really have a positive return on investment? For Vanderbilt University Medical Center's perioperative...
24 Aug 2007
Diagnostic software: Improving patient safety around the world
I'd like to draw your attention to a new video that we've just released as part of my House Calls for Healthcare Professionals series. The program takes a look at diagnostic software developed by Robertson Technologies . I met Dr. Joel Robertson about five years ago. I and others from Microsoft (most...
22 Aug 2007
A Common User Interface to Clinical Systems: Making it real
On October 21st, 2005, I wrote an entry on this Blog about the need for a more common and intuitive user interface to clinical information systems. Here's part of that entry: ***************************************************** Jim Lynch, R.N. is quoted by Health Data Management's on-line news...
13 Jul 2007
Healthcare IT Innovation in the Most Surprising Places: When size doesn't matter
I'm back from Kansas City where we hosted a very enjoyable Healthcare Executive Forum event with some of our customers. Every time I get out in the field I'm amazed by some of the great work our customers are doing to improve work flow processes, patient safety, care quality, and the satisfaction of...
1 Feb 2007
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