Thoughts, comments, news, and reflections about healthcare IT from Microsoft's worldwide health senior director Bill Crounse, MD, on how information technology can improve healthcare delivery and services around the world.
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The Next Chapter--Microsoft and digital technologies in health and healthcare delivery
\ When I joined Microsoft in September of 2002 I never dreamed I'd be writing this blog post in January of 2016. Of course in 2002 HealthBlog didn't exist. HealthBlog wasn't born until October of 2005. Since then, I've posted more than 800 articles about digital tech in health and healthcare. I...
5 Jan 2016
A secret shopper's perspectives on the EHR and clinical workflow
As someone who has practiced medicine using both paper and electronic records, and someone who's been focused on the health tech scene for the past 20 years, you might think I've seen it all. Indeed, during my 35 year career in medicine and tech I've traveled the world and learned a lot about healthcare...
10 Dec 2015
Three things hospitals and health systems need to do in 2016 and why
This is the time of year we all start making resolutions and predictions for the new year ahead. One of my fellow executives here at Microsoft asked me to respond to the following question: "If I could recommend 3 actions for health organizations to undertake in 2016, what would they be, and why?" Of...
4 Dec 2015
EHR satisfaction survey; reading between the lines and thinking about what's next
It was with a bit of my own satisfaction that I read today's HealthcareITNews report on their new user survey of EHR satisfaction . The survey of 396 individual users of 9 major EHR vendors examines metrics of user satisfaction including visual appearance, ease of use, interoperability with medical devices...
14 Sep 2015
After the EMR. The technologies that will truly transform healthcare and clinical workflow.
Last week, Healthcare IT News editor Mike Miliard wrote a piece that might have escaped your attention. He offered up 18 health technologies poised for big growth based on data from HIMSS Analytics. While none of the technologies listed are quite as sexy as robotics, machine learning, and artificial...
31 Aug 2015
Get Your Golden Ticket Here: The Microsoft Health Users Group Conference
Would you like to get the latest scoop on HealthVault and Microsoft Amalga ? How about a sneak peek at future health solutions using Microsoft Surface ? Would you like to see how some of the world's leading healthcare organizations are improving workflow collaboration and delighting patients with Microsoft...
30 Jul 2008
Unified Communications as a platform for healthcare sign and language interpreter services
I'm back in the saddle after taking a few weeks of much needed vacation and family time over the Holidays. Forgive me for lapsing on my weekly HealthBlog postings, and for my failure to wish my loyal readers Seasons Greetings and Happy New Year. Right before my Holiday break, I attended the World Healthcare...
2 Jan 2008
Mailbag: HealthBlog readers confirm some important trends
I wanted to share a couple of insightful comments on previous HealthBlog posts that I received this week. One reader responds to my post about a public hospital in Spain, Torrevieja Salud , that I wrote about while attending a health leaders event in Barcelona last December. Using commodity software...
26 Oct 2007
Extending and coordinating care with Unified Communication: The next wave is here
Ten years ago I co-founded a company with the aim to provide web-based medical information, secure messaging and virtual visits between patients and their personal physicians. Working in partnership with Microsoft we developed technology that was well ahead of its time, and also well ahead of the market...
31 Jul 2007
Unified Communications: The Next BIG Thing in Healthcare
In previous Blog entries and on my House Calls audio-cast series , I’ve highlighted healthcare customers who are doing some outstanding work using Microsoft and Microsoft partner solutions to build portals that make key performance indicators, quality standards, and price standards more transparent....
22 Mar 2007
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