More evidence the healthcare world is flat

HealthBlog by Bill Crounse, MD

Trusted.MD Network — Tue, 11 Dec 2007 11:14:53 GMT

HealthBlog by Bill Crounse, MD, a new (at least to me) health care IT blog to follow. Dr. Crounse is the Worldwide Health Director for Microsoft.

re: More evidence the healthcare world is flat

Don Wood — Fri, 07 Dec 2007 11:35:38 GMT

Hello Bill,

Allow me to introduce you to our successful medical tourism company specializing in India, America's Medical Solutions Pvt., Ltd. Because we live here 24/7/365, and because we are Americans ourselves, and because we've been here over twenty years, we are a comforting voice and a warm hand to hold when so far from home undergoing serious surgery. We keep contact with the family and friends and ever so many other functions.

Folks who have never traveled outside the United States but require Indian medical attention and prices find our free services absolutely essential. The doctors, hospitals and clinics pay us referral fees, so we are a genuinely free concierge service, and one without commitments to anyone except our client.

We have valuable experience pointing our inquirers to a number of qualified hospitals, doctors and clinics for every imaginable procedure, including the latest in hip resurfacing, LASIK procedures, etc., which the US has only just approved and instituted. Our surgeons have had more than four years of practice in these fields, and you may even know of them teaching their counterparts in the States.

Because we live here, we are the silent but ever searching eyes keeping daily tabs on the accredited institutions, and they know it.

We help with virtually everything you can imagine from the bios on the physicians to reasonably priced long term stays all of which spells out "peace of mind," to patient and the home folks alike. We are a complete destination management company and absolutely free of cost.

Our concierge services include sightseeing and all kinds of activity planning keeping the time of year and holidays in mind. We cater the finest five star hotels to clean, westernized and inexpensive bed & breakfast establishments. We require our service providers to give us transparent all-inclusive packages and prices. Our concierge services include all airfares, domestic & International, lodging, transfers, special seating and accommodations required by the patient and their traveling companion(s). As a matter of fact, with India's pricing, one can afford to throw the whole family on a plane and enjoy one of the most diverse and colorful countries in the world.

Our most important product is caring with the comforts like home from folks that you would call friends at home, because we are from home.

If you're going to get to India, be sure to make Bombay (Mumbai) a stop over. We'd be delighted to show you around.

Very best regards,

Don Wood, Director

www.AmericasMedicalSolutions.com

re: More evidence the healthcare world is flat

Alfred J. Fortin — Thu, 06 Dec 2007 00:29:00 GMT

It will be interesting to talk about global innovations in healthcare. See you at the WHC-IT conference.

re: More evidence the healthcare world is flat

hlthblog — Wed, 05 Dec 2007 21:48:02 GMT

Jose,

Thanks for sharing your wisdom. Regarding"virtual consultations" via messaging, e-mail and personalized telemedicine applications; the good news is that payors around the world are beginning to understand the economic value proposition for using these tools. Not only can we provision care more efficiently this way, and with greater reach, but the savings and satisfaction associated with such care can be truly significant.

Bill Crounse, MD

re: More evidence the healthcare world is flat

Jose A. Martin — Wed, 05 Dec 2007 21:24:39 GMT

The old paradigm stated that healthcare markets were local, almost by nature. Indeed, healthcare systems are still regulated at city, state and country levels, establishing arbitrary (and anticompetitive) geographic boundaries to the provision of health services.

Medical tourism to exotic countries for high-ticket procedures is an obvious example that breaks with the tradition of “locality”. But an even more significant development might be in the making, the growth of “intra-country” medical trips to specialized providers in locations other than your place of residence. Cheaper travel makes it possible, along with a trend towards focused-factory operations that achieve both excellence and learning and scale economies.

Also, many health services do not need a presential encounter and could be provided by phone, email or other applications (a real possibility that is however constrained by the reluctance from third-party payers to reimburse these new services). But again, physician and patient need not live in the same place.

Although it is difficult to predict how rapidly it will evolve, globalization (a fact of life for almost any other industry) is coming to healthcare.

re: More evidence the healthcare world is flat

Taylor Miles — Wed, 05 Dec 2007 19:21:46 GMT

I agree I think Thailand is a perfect destination for Health tourism or Medical Travel.

re: More evidence the healthcare world is flat

The Alchemist — Wed, 05 Dec 2007 11:19:02 GMT

You heard the one about Disney running healthcare. Who in their right would want to go to Disneyland for healthcare? Disneyland for medical tourism sounds like a fun time.

Personally, I want a 5 star patient experience from the Saint Ritz Carlton Medical Center including obligatory valet parking, private room to brag about back home and facility resources that guarantee me 5 star patient care. Oh, I want this care to be affordable with a money back guarantee or a complimentary readmission if not satisfied. One last request; I want the Saint Ritz Carlton Medical Center IDN to have a facility close to my home. Maybe the Michael More Medical Center would try harder to compete?

re: More evidence the healthcare world is flat

hlthblog — Wed, 05 Dec 2007 08:04:36 GMT

Thanks for writing, Michael.

I just sent off an e-mail to your personal address. Good luck in your new venture.

Bill Crounse, MD

re: More evidence the healthcare world is flat

Michael Sattler — Wed, 05 Dec 2007 07:54:51 GMT

Bill,

Great article was wondering if you were still at the show tomorrow Wednesday? I am from Austin, Texas getting ready to launch a medical tourism company called MedSource international in January. We have a very unique and strategic partnership in Asia and I was wondering if I might get 10 or 15 minutes of your time tomorrow to talk with you. My cell number is 512-577-2646 would love to touch base with you before I leave tomorrow.

Sincerely Michael Sattler

mike.Sattler@MedSourceintl.com

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