Update #2 on Problems with the Palm Treo 700w

Update #2 on Problems with the Palm Treo 700w

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After both Verizon Wireless first and second tier support, and even Palm support told me that the Palm Treo 700w must not support stereo - which, of course, doesn't sound conclusive - I heard from both internal distribution lists and external forums that the Treo does, in fact, support stereo sound and that some headsets - like the one I was recommended at the Verizon Wireless store - do not switch impedance to indicate to the Smartphone to switch into stereo mode.

After all the misinformation I was given and before I posted I wanted to make sure this was the case, so I asked Palm Support for a definitive answer and got the following back (only relevant text shown):

I can definitively inform you that the Palm Treo 700W has a 4-pin 2.5 mm jack that is capable of outputting stereo. A stereo headset adapter, sold separately, is required for use with standard stereo headphones. You can find both the Treo stereo headphone adapter and the Palm® 2-in-1 Stereo Headset from Palm Store online via the link below.

Of course, other manufacturers make compatible stereo headphones - some with dual function to service as a hands-free headset with the click of a button. The approach recommended to me elsewhere is to get the Palm Treo Stereo Headphone Adapter so that you can use the more common 3.5mm stereo headphones, which is likely what I'll do.

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  • I think that that's the least of your problems with the 700w. It locks up and needs soft reset a little too frequently. also ActiveSync 4.1 with the Treo device is very buggy
  • I bought the headset you mention above; works well for listening to Windows Media Player and I'm told the microphone sounds great when I'm on calls. Now if they would just get stereo BlueTooth working...
  • As far the Treo locking up goes, I've found if you get in the habit of "Stopping All" running programs, the Treo doesn't lock up. I think that there's something funky going with its memory management. Use 'Option' + 'OK' to bring up the Running Programs List, and then just Stop All. I haven't had to soft reset for a few weeks now. I installed activesync 4.2 last nite and was able to sync up after almost 2 months!!
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