I was talking to a customer of mine in Sydney yesterday, and the discussion of forms came up as a way of reducing the amount of paper the organisation uses. I recalled there was a study done by CitiBank about their use of paper, and ways they reduced...

In Australia, the Commonwealth Bank (CBA) has been quite visible about their experience and benefits of deploying Office 2007 across the bank – including Mark Griffith from CBA presenting their approach at Australia Tech.Ed 2008. By deploying the 2007...