The Library Experience (LEX) team is proud to announce the release of the updated Subscriptions Benefits Portal Manage/My Account user interface.  In addition to the user interface changes, the notion of subscription super-setting is now introduced.   Super-setting allows users with more than one subscription to see their entire product download and product key entitlements without the notion of a default subscription.  Ultimately, this makes benefit access more intuitive and reduces customer confusion with multiple accounts. 

Additions to the Manage Page include the following:

Account Information

·         Subscription

·         Program

·         Channel

·         Subscription Status (Active, Expired)

Customer information

·         Ship to Country

Support Contacts (via PASCO)

·         Retail and/or Volume License support information determined from account settings

·         Regional support information determined from account settings

To view the page, click on one of the following:


TechNet -

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