We’re pushing hard as a team to finish up Service Manager and we’re getting closer :-). I apologize for not having any content related posts in quite some time. I’ve still been fielding questions sent directly to me and please keep them coming.
As folks start using the Service Manager platform, I hope to have more relevant content to post for folks to help. Also, the Service Manager team blog is very active going over various features of the products and customizations and extensions that are possible.