James Finnigan

Debugging, Shell Programming, Setup, Working at Microsoft, Virtualization

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  • Blog Post: Bernie Klinder ♡ Guided Help

    From Bernie's review of Windows Vista's killer features ... Guided Help and Automated Diagnostics -- A large number of help desk calls are for simple technical issues that aren't difficult to resolve but are somewhat time consuming to explain to a remote non-technical user. Network issues, printing issues...
  • Blog Post: Sabarinath Nair reviews Guided Help, Vista

    Sabarinath had this to say about Guided Help: Guided Help While this feature is still under beta, I believe this would be an interesting feature to have. In addition to having descriptive help files, Guided Help teaches you visually how to do the tasks. It also allows you to record steps, from...
  • Blog Post: Screencast: Video of a few Guided Help Topics running.

    So Andrew , went through and put together a screencast of a few of the Guided Help topics in action. If you look carefully you can even see a few stupid ACW tricks - maybe I'll do a stupid ACW tricks screencast at some point. Anyway, I've included the soapbox version, but I'll probably try to also put...
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