Following my previous post after uninstalling IE 8 from the my Dell Vista Laptop and restoring back to IE 7 was of no help.
IE 7 was also crashing as soon as I start typing URL in the address bar after opening where as Firefox crashes on opening.
Applied my PSS troubleshooting trick to capture crash dump for IE. Analyzing it shows IE crashed due to Stack overflow.
04badf30 100025d7 100025d7, calling 1000257f
… … 04badf30 100025d7 100025d7, calling 1000257f 04badf5c 100025d7 100025d7, calling 1000257f 04badf88 100025d7 100025d7, calling 1000257f 04badfb4 100025d7 100025d7, calling 1000257f 04badfe0 758446d7 mswsock!SaBlob_Query+0x2d , calling 1000257f 04bae010 7584463c mswsock!Rnr_DoDnsLookup+0x129
Above stack does not tell anything more than address 1000257f (Module must have got unloaded).In this scenario next step is to check for all the third party modules loaded in the process which would be top suspects.
We’ve GoogleToolbarNotifier, Google Desktop Search and Symantec Shared dll’s loaded in the process.
Started Un-installation process one bye one
1) Uninstall GoogleToolbarNotifier, IE 7 and Firefox still crashes.
2) Uninstall Google Desktop Search, IE 7 and Firefox works great.
Checking Google Desktop Search dll’s version loaded into the process.
0:016> lmvm GoogleDesktopIE start end module name 41000000 4101d000 GoogleDesktopIE (deferred) Image path: C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll Image name: GoogleDesktopIE.dll Timestamp: Tue Jan 08 00:44:23 2008 (47827A0F) CheckSum: 0001C5FA ImageSize: 0001D000 File version: 5.7.801.7324 Product version: 5.7.801.7324 File flags: 0 (Mask 3F) File OS: 0 Unknown Base File type: 0.0 Unknown File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Google ProductName: Google Desktop InternalName: Google Desktop ProductVersion: 5.7.801.7324 FileVersion: 5.7.801.7324 FileDescription: Google Desktop LegalCopyright: Copyright (c) 2003-08 Google. All Rights Reserved
Google Desktop is bundled on Dell Vista Home Addition.
Later on added updated version for Google Desktop Search(5.9.906.4286). IE and Firefox still working great.