http://blogs.msdn.com/b/jasonba/archive/2012/10/22/what-s-your-problem.aspxIt sounds obvious enough, but time after time I see testers in particular taking action before they've clearly identified what their end goal is or worse, what problem they're trying to solve. I'm guilty of it myself, I'm afraid to admit! Maybe it's aen-USTelligent Evolution Platform Developer Build (Build: 5.6.50428.7875)