Joe Cleaver's Blog

Platform Strategy Observations for Financial Services and a wee bit of other stuff too!

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  • Blog Post: Why can’t things be easier?

    How many times have you called your cell phone carrier, or your cable provider and received an automated message to authenticate yourself (phone number, address, etc..)?  Then, the split second you get someone on the phone, they do what?  They ask for your telephone number, or name and address...
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