If you are curious to see how you can utilize some features of Microsoft Office 2003 to help you conduct a direct email campaign, then you might want to consider this webcast I did last week.

I go through mail merge in Microsoft Word 2003, emailing and customizing in Publisher 2003 and a bit of the free List Builder add-in that's part of Publisher 2003. The webcast runs about 25 minutes so feel free to download it at your leisure.

http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032290684&Culture=en-US

- Jeff