JeremyK's [MSFT] WebLog

After reading Steve’s analogy on software development vs. building bridges , I figured it would be easier to convey some of my own thoughts in a post vs. comments. Being raised around engineering and architectural practices and now working in the software...

In the lifetime of a case, particularly one of high impact, a point is reached where a decision is necessary regarding the direction of the case. This decision impacts how the situation is approached going forward. The decision that must be made is: ...

As Naresh pointed out in his history of content conversion blog, Exchange 2000 swapped the roles of our primary transport from X.400 to SMTP. As such we also more closely integrated in native MIME formatted message into Exchange store by introducing the...

Part of my role is to understand trends and determine how technically we can solve our supportability issues. While performing some reviews of cases related to store startup, I was shocked at the number of cases where the 16GB limit of the standard version...

This is an issue that I ended up spending 6 hours debugging, only because the answer could not be found in any documentation. I know as soon as I post this someone will go post a comment saying "duh, its documented right here <link>" The scenario...

An issue came up this week that I feel is worth making Exchange Admins aware of. The symptoms of the problem is transaction logs growing uncontrollably on the Exchange Server (as high as 1000 logs per an hour). However there is no growth encountered in...

Learning Essentials Ever wonder how we internally develop our people? How our top people continue to develop? As one might expect we do REQUIRE the technical staff of Product Support Services (PSS) to maintain their MCSE/MCSD certification. However, this...

I've been putting together several postings regarding the VSAPI including background, architecture, performance, and troubleshooting analysis for the Exchange Team blog. The first one just went live... http://blogs.msdn.com/exchange/archive/2004/10/20...

In my role I interact with a lot of developers and it is continuously amazing how naive an individual can be regarding the interactions their own code has with other components. I'll shorten this example to the critical points... In one instance I recall...

<sigh> So this issue was incredibly interesting, but you know at the end it just makes you mad. This past week a customer was having a very clear cut, reproduciable issue: When attempting to attach an item to a message via OWA, the Information...

I have seen this problem several times in the last few weeks and figured it was worth a quick blog entry. Here is what happens: A Unix host with a running daemon sends some sort of email message a User reporting on the status of processing a request....

One would think my last post related to this topic was a Oxidizing Agent in a Redux Reaction (yep, I started out as a pure science major) given the response by Larry and Eric . Hey, but thats a good thing... it gets people thinking. So a few sessions...

Like most people, I work on a collection of work-in-progress documents. Over time I started loosing track of where the latest version of a particular document was left... my desktop, tabletpc, laptop, or on my home machine. Then I remembered a relatively...

So I have been asked to deliver training for a group of people on how to “read” source code. I guess I should frame this request a bit. With very large product such as Exchange there are millions of lines of code and no one knows everything...

Overview IS Maintenance is the term applied to a series of operations performed by the Information Store to ensure logical consistency in the databases. Generally speaking the operations ensure items no longer needed by the system are removed from...

Ever wondered what are all the different roles are in Exchange PSS support experience? Well maybe this might help… below is a brief explanation of each of the different roles that you may encounter when engaging PSS. Technical Router This...

I must have been pinged a dozen times since I put up my blog by recruiters looking to sway me away from one of the best companies to work for. The opportunities they offer are to “deploy” or “consult” in the deployment of Microsoft...

This is a follow up to a previous post I made: http://blogs.msdn.com/jeremyk/archive/2004/02/29/81773.aspx The final fix for this issue in Exchange 2000 ( 836738 ) was released several weeks ago, but a problem was discovered unrelated to this change...

So we come across this from time to time so I thought it would be interesting to talk about… besides I needed something to show that I still cared about my blog. So the question is… “If I add up all the space used by mailboxes...

I recent months we have seen issues where users (knowingly or unknowingly) send messages with LARGE attachments (500+mb.) Unfortunately this has huge impact on the server's performance, typically causing message queues to backup and general client sluggishness...

I work in part of Microsoft that has a very unique charter. Our organization is responsible for listening, agreegating, and summarizing key points of feedback from partners and customers across Microsoft Services. If you unfamiliar with Microsoft Services...

What was your first computer or experience with programming..? Well for me at the strapping young age of 7, my father brought home a Timex/Sinclair 1000. With a wopping 16k RAM and a 3.25mhz processor I was set on a path that lead me to where I am...