After 20 years in the U.S. Army as an Engineer, I came to Microsoft to start a new career. That was in 1992, and I've been here ever since. After working on the Windows NT team and then the Visual Studio team, I moved to the Customer Relationship Management team. For seven years I was the documentation manager of the Visual Studio SDK team.
I am now the CRM community guru owning the web and community experience for the Microsoft Dynamic CRM partners and customers. I run the CRM Team Blog and enjoy writing for this blog. I coordinate with our 30+ CRM MVPs who spend much of their time answering questions in the MSDN forums, writing CRM apps, and writing books. You can visit some of my CRM communities on LinkedIn, YouTube, Facebook, and Twitter. I'm a Web loving guy who spends a lot of my free time administrating the new Woodwind Forums site when I'm not playing the saxophone. Six years ago I created the Microsoft Jazz Band that you can hear in the background behind the CRM MVP stories in this video: http://www.youtube.com/watch?v=LyCQbq4rXGs
Aaron, Jim, and Nicky Glass
Now the legal stuff: The views expressed in this blog are mine, all mine I tell you. They do not necessarily represent those of Microsoft or even my bosses. In additon, thoughts and opinions often change. Because a weblog is intended to provide a semi-permanent point-in-time snapshot, you should not consider out of date posts to reflect current thoughts and opinions. This information is provided by way of general information only and should not be relied on without obtaining independent expert advice. These postings are provided "AS IS" with no warranties and confer no rights.
You assume all risk for your use. Possible side effects of use of this info include bloating, loss of friends, and getting bit by your dog. If you don't have a dog, my dog (sweet 60 lb. Amelia) can bite you for me.