June, 2006

Charlie Wood writes: I will be running a session at TechEd in Boston next week which is all about scalability and performance (the friendly cousins of tuning). There are plenty of considerations to take into account when talking about tuning and...

I came across this last week and had to share it with you: "I’ll give you a real positive that our team has gained through blogging: recruiting. Over the past several years we’ve gotten pretty much nothing useful from the careers site, all our hires...

As I wander through the corporate wilderness, I sometimes feel the world needs a CTRL+Z key. The CTRL+Z key is the Do Over keyboard shortcut for most Microsoft applications. Like the time that I cut off that zippy BMW just to discover it was driven by...

JobSyntax wrote a nice piece called top ten reasons why employers have a hard time hiring good talent . Anytime you title something 'top ten' studies have shown you get more hits on your blog. In this case, the title is deserving. Here are some of my...

A customer asks, "What are services and how do you use them in the CRM World?" Good question. Services are a type of work performed for a customer by one or more resources. Services are scheduleable activities. You can find more information about services...