August, 2006

The CRM team has published a list of the most commonly asked questions and possible solutions on the Microsoft Dynamics Community site. This information is also added to updated releases of the online Help. If you haven't taken advantage of this resource...

In the great northwest of the US, where the Redmond Microsoft campus is located, you are hard pressed to take a picture that isn't enhanced by the natural beauty of the region. With the Cascade and Olympic mountain ranges, the Puget Sound, and the evergreen...

From my FAQ file: There are several reasons why this may occur: • Using the features requires specific permissions, and not all roles have those permissions. To understand security roles, privileges, and access level, you can read the online...

I used play a version of this in college. :o) Do you keep falling asleep in meetings and seminars? What about those long and boring conference calls? Buzzword Bingo is a way to change all of that! How to play: Before each meeting, visit Buzzword...

Did you know that you can get the TechNet free if you live in the US? Disaster Recovery Don't be caught unprepared when disaster looms. Take the time now to plan your disaster recovery and...

Did you know that you can create mailing labels from your marketing mailing lists. You export any list you’ve created in Microsoft CRM to Microsoft Office Excel as a static worksheet, or as a dynamic PivotTable or worksheet. To make mailing labels, you...

There are a lot of books out there that talk about the importance of Web metrics. I am constantly sifting through the statistics generated by the various Web properties that I own trying to determine what is interesting to my team and management. The...