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August, 2006 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
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August, 2006

  • A CRM Riff

    Microsoft Campus Pictures

    • 2 Comments
    In the great northwest of the US, where the Redmond Microsoft campus is located, you are hard pressed to take a picture that isn't enhanced by the natural beauty of the region. With the Cascade and Olympic mountain ranges, the Puget Sound, and the evergreen...
  • A CRM Riff

    Direct E-mail Tips and Tricks

    • 2 Comments
    The easiest way to send mail to multiple companies is to used Advanced find to create a list of the companies in a specific categories or criteria. Then, if you are using the Web application of Microsoft CRM, you can use Direct e-mail and Microsoft CRM...
  • A CRM Riff

    Free Dynamics CRM Training on the Web

    • 1 Comments
    Are you always trying to improve your Microsoft Dynamic CRM 3.0 skills? Here are some ideas that you can access from the Web. Free Training Courses Microsoft CRM 3.0: What's New - Provides information required to recognize the key differences...
  • A CRM Riff

    MicroNews Weekly Comic

    • 2 Comments
    Hans has been creating cartoons for us for a few years now, ever since he joined Microsoft as a full-time employee also known as an FTE or Microsoftie. I thought you might enjoy this parody of life at Microsoft. Happy Friday everyone.
  • A CRM Riff

    Target Marketing Lists with CRM 3.0

    • 2 Comments
    Targeted marketing lists are necessary to a successful campaign. Your marketing team can create a targeted marketing list of existing customers and associate the marketing list with a campaign. Alternatively, your team can use a marketing list they obtained...
  • A CRM Riff

    Have you published your customizations?

    • 1 Comments
    That is the most common reason that customizations are not appearing. This is the final step in the online Help procedure: Create a new entity, which is in the online Help topic, Create or edit an entity. When your customizations are complete, publish...
  • A CRM Riff

    Workflow Magic is Just Starting

    • 0 Comments
    As you may already know, additional documentation on the workflow feature is available from the Workflow Manager tool on the server that is running Microsoft CRM. But you may have noticed that we have not provided example templates for you to use in our...
  • A CRM Riff

    Create labels for a mailing to your marketing list

    • 0 Comments
    Did you know that you can create mailing labels from your marketing mailing lists. You export any list you’ve created in Microsoft CRM to Microsoft Office Excel as a static worksheet, or as a dynamic PivotTable or worksheet. To make mailing labels, you...
  • A CRM Riff

    Making Community Guru connections at Microsoft

    • 4 Comments
    I have added YALL (yet another link list) because I wanted to use this blog as a one place stop to connect me to the blogs I read on a regular basis in the CRM space. I thought I'd introduce the gurus to you with what little I know about them from a work...
  • A CRM Riff

    Why am I called JaAG?

    • 4 Comments
    One of the partners thought I should blog about why I call myself JaAG. JaAG is just an expansion of my initials Ja mes A . G lass. It is also my Microsoft alias. So I often find myself in this conversation: Them: JaAG, that's a cool alias. How...
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