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September, 2006 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
It takes people to make the music of life

September, 2006

  • A CRM Riff

    Dogfooding at Microsoft

    After almost 15 years at Microsoft, I'm used to using the new products while they are in beta form. But there is a learning curve and a time hit associated with moving to the next great operating system or application. This Summer I've moved to Vista...
  • A CRM Riff

    Synchronizing Your Contacts

    You can set a personal option to synchronize all of the contacts you own in Microsoft CRM to Outlook. To set synchronization options in Microsoft CRM client for Outlook you can select which record types you want to synchronize between Outlook and Microsoft...
  • A CRM Riff

    E-mail Templates - A CRM Power User Feature

    E-mail templates are the frameworks for e-mail messages, contracts, or articles. Templates are used to ensure consistent layouts and content in similar types of documents. They can be used while creating e-mail messages, to provide standardized text....
  • A CRM Riff

    Customer Suggestion Triage Team Reviews Your Ideas

    The customer suggestion triage team met to look at over twenty suggestions that you posted to the CRM newsgroups . To create the opportunities list, I run an inside tool called Product Studio query against the database that I've ported all the suggestions...
  • A CRM Riff

    Labor Day on Lake Sammamish

    I invited around 40 people for a labor day BBQ thinking that if half show up we'd be lucky. It was, after all, an invitation that went out a week or so before the event. Well, you guessed it, pretty much everyone accepted. Maybe I shouldn't have mentioned...
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