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September, 2006 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
It takes people to make the music of life

September, 2006

  • A CRM Riff

    E-mail Templates - A CRM Power User Feature

    • 1 Comments
    E-mail templates are the frameworks for e-mail messages, contracts, or articles. Templates are used to ensure consistent layouts and content in similar types of documents. They can be used while creating e-mail messages, to provide standardized text....
  • A CRM Riff

    Campus Pictures: Fall is Here!

    • 4 Comments
    I drove into work this morning around 7 AM and it was still a little dark and the temps were hovering around 45 degrees (F). As I waited at a stop light I noticed the tree leaves were beginning to turn colors and fall. This campus sure is pretty this...
  • A CRM Riff

    How To: Submit a CRM 3.0 Bug Report

    • 4 Comments
    If you want to submit a bug report against the Microsoft CRM product, you can contact support. If you are in the United States or Canada, and you have a Microsoft Business Solutions service plan, visit CustomerSource to access e-Support. Enter your...
  • A CRM Riff

    More on Managing Contacts

    • 1 Comments
    Microsoft Outlook synchronizes Contacts that you own and contacts that are part of the local data group. You can modify the local data group to include contacts other than those you own. First, verify that you have set up your synchronization options...
  • A CRM Riff

    Triaged CRM Customer Suggestions

    • 8 Comments
    Jerry asks for the list of customer suggestions that was triaged this month. Good question, here they are: Votes Subject Action 5 Distribute Campaign Activities should allow an attachment – dupe, tell newsgroup thank you. 5 CRM should let me have...
  • A CRM Riff

    Funny Fridays at Microsoft

    • 1 Comments
    Fridays are traditionally, at Microsoft at least, days to drink an extra cup of coffee, send a funny e-mail to the team, or even to wear a Hawaiin shirt. In that spirit I offer up this video from a friend's Web site that demonstrates another Microsoft...
  • A CRM Riff

    Microsoft Dynamics CRM 3.0 Recognized by Top Industry Influencers

    • 4 Comments
    Can I brag just a little? :o) Microsoft CRM wins CRM Magazine's 2006 CRM Market Leader Awards and independent research firm's report analyzes the product. "Microsoft Corp. today announced that Microsoft Dynamics(TM) CRM 3.0 has won CRM Magazine...
  • A CRM Riff

    Second-story Rep Pit Band Audition

    • 2 Comments
    As some of you know, I took a 27-year hiatus from music. Four years ago I started playing sax again. I play with the Woodinville Community Band and Jazz Ensemble, sometimes sub for the Tsunami Dance Band, and have started my own fledgling xTet that is...
  • A CRM Riff

    Synchronizing Your Contacts

    • 2 Comments
    You can set a personal option to synchronize all of the contacts you own in Microsoft CRM to Outlook. To set synchronization options in Microsoft CRM client for Outlook you can select which record types you want to synchronize between Outlook and Microsoft...
  • A CRM Riff

    Customer Suggestion Triage Team Reviews Your Ideas

    • 6 Comments
    The customer suggestion triage team met to look at over twenty suggestions that you posted to the CRM newsgroups . To create the opportunities list, I run an inside tool called Product Studio query against the database that I've ported all the suggestions...
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