January, 2007

Turning the Pages™ 2.0 is a toolkit that allows libraries and museums to put entire collections of books online in a compelling 3D environment, with a suite of useful tools to aid learning. "Developed with the British Library, it is available as a service...

Our friends at c360 have just the add-on that you might find very interesting - c360 Word Mail Merge for Microsoft Dynamics CRM 3.0 "c360 Word Mail Merge is a Microsoft CRM enhancement that allows you to create Word documents with data from Microsoft...

A reader asks: "Does anyone have a document which describes the detail of all privileges in the Role screen. For example, what does the privilege 'Process Instance' control? My partner company would like to understand the description for all of...

Recently a customer asked: "How can I share CONTACTS, LEADS, AND CUSTOMER DATA with other sales people? I 'd like to keep all customer contact data in sync and accessible by all of my employees." This is kind of a big, conceptual question and...

I noticed this very nice read this morning, fresh off the presses. When you create a marketing campaign in Microsoft Dynamics CRM, you can specify a wide variety of information and settings for the campaign, and you can create planning tasks and campaign...

If you have ever toyed with the notion of writing a blog, or if you have started a blog or two that went nowhere, this post is for you. I have created blogs on many different platforms but the easiest one so far has been created using Windows Live Spaces...

The CRM Team Blog just posted the latest on Convergence 2007 and I'm really excited. I'm gonna be there to meet and greet the CRM MVPs, partners, customers, and ISVs. I learned so much from last year's conference and got to meet and know many of the movers...

Wowser, how time flies. I meant to blog about this last week. Go to the TeamSeattle site . Live Search and Team Seattle are partnering to benefit Children's Hospital - and you can help. Live Search is proud to be a sponsor of the Team Seattle race car...

I work with a lot of CRM MVP s and MVPs from other disciplines. So I thought it might make sense to define what a Microsoft Most Valuable Professional (MVP) is and what they do. MVPs are a valuable source for independent, real world feedback for both...

Campaign responses record the fact that one of your customers or potential customers responded to one of your company’s marketing campaigns. Unlike Letter or Phone Call activities, campaign response records were not designed to represent an action item...