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February, 2007 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
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February, 2007

  • A CRM Riff

    Why the CRM Analytics Foundation package is for you?

    • 1 Comments
    Microsoft has just announced the release of Microsoft Dynamics CRM Analytics Foundation and I thought I'd take the opportunity to talk about why this is important to your company. Business intelligence allows you to foresee market changes, analyze trending...
  • A CRM Riff

    Convergence 2007 Approaches

    • 1 Comments
    As Convergence 2007 approaches I've scrambled to get plane tickets that don't route me through Denver and hotel accommodations that don't place me on the wrong side of San Diego. Tickets, flights, and accommodations are going very fast as some of my compatriots...
  • A CRM Riff

    CRM Customization 101 Syllabus

    • 1 Comments
    I was talking to a potential customer the other day who wants to customize his companies implementation of Microsoft Dynamics CRM 3.0. Customization means a lot of different things to different people. So the CRM 3.0 SDK contains several different sections...
  • A CRM Riff

    Establishing An Organizational Structure

    • 1 Comments
    A well-organized online business structure should reflect the business's existing operational structure. This includes the chain of command, territorial or product divisions, and internal teams. Creating such a structure early in your use of Microsoft...
  • A CRM Riff

    Adding a product to an order

    • 2 Comments
    Adding individual products from the product catalog and individual write-in products to a single order can be a valuable way to help your customers find the right product. Taken from the Microsoft Dynamics CRM Help "Create, edit, or close an order" is...
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