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March, 2007 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
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March, 2007

  • A CRM Riff

    Community: Fostering the transfer of Knowledge

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    I just read Josh Ledgard's " Facilitate Knowledge Transfer in Online Communities " and had to share it with you. I'm often asked how products teams can best participate in their online communities. It would be simple to say "go talk to customers" and...
  • A CRM Riff

    Blogging History at Microsoft and abroad

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    Who's the first blogger? It is not an easy question to answer but you can read more about it here: http://tech.msn.com/news/article.aspx?cp-documentid=4558877&GT1=9233 Who was the first Microsoft blogger? Dare Obasanjo tried to answer that question...
  • A CRM Riff

    Fargo, home of ... Snow?

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    So it turns out I'm to visit Fargo this month. Having lived in the mid-west all of my youth, Fargo was never considered a must-see venue. But I have seen the movie. ;o) This trip promises to be interesting and fun on a number of levels. First of all,...
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    MikeysGBlog - Using Word 2007 to Blog

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    Michael Gannotti blogs using Microsoft Word 2007 and SharePoint. He just open's his copy of Word 2007, writes the blog, spell checks it, and then publishes it use File > Publish > Blog Feature. In this way he uses his favorite fully-featured editor...
  • A CRM Riff

    CRM Virtual PC Demo

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    Microsoft Dynamics CRM 3.0 release Virtual PC Demonstration. This demo is a one computer setup with Microsoft CRM 3.0 server and Microsoft CRM 3.0 client for Outlook. This demonstration also contains Microsoft Exchange Server 2003, Microsoft SQL Server...
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    The CRM Home Base

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    I was using http://maps.live.com to invite some people to my house yesterday and I just have to say, it is getting better and better all the time. Of course as with any highly visual site, you will really appreciate a high-speed Internet access provider...
  • A CRM Riff

    More Goodness from the CRM Community and Content Strategy team

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    Those of you who have been using CRM 3.0 for a while know that the Community and Content Strategy team is the best way to learn about the product. This team answers customer questions on a daily basis, crafts FAQs and provides tips and tricks that can...
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    A Long Flight home And other Atrocities

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    Yesterday was a day of one problem after another. It was just to be a simple trip home. But the hotel paperwork took 20 minutes because someone else calculated the costs wrong. I used to just leave the key and get the bill once home, but because I used...
  • A CRM Riff

    Joel Barker talked about Verge Innovation at the Convergence Keynote

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    I am so jazzed about Joel Barker 's spiel about innovation by using verge situations. You might remember Joel from the Paradigm Shift stuff that he taught us about in the 80s and 90s. Later in the 90s he championed the vision thang. For the 21st Century...
  • A CRM Riff

    Convergence 2007 - A View from the Inside

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    Well I arrived Saturday and it has been a whirlwind of activity and meeting people ever since. After Partner events on Saturday, it was MVP day on Sunday. This year we have a number of MVPs including Frank Lee , Guy Riddle , Matt Parks, Ronald Lemmen...
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