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May, 2007 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
It takes people to make the music of life

May, 2007

  • A CRM Riff

    Why People fail Boot camp (or life?)

    • 2 Comments
    As we approach Memorial day in the United States I thought I'd share some experiences from my military days. I'm a retired Army Corps of Engineers Major. I started my Army career as a private. I was stationed twice on one of the primary icons of the cold...
  • A CRM Riff

    The US Forever Stamp

    • 2 Comments
    The US Forever stamp comes out today and here are the USPS highlights : The Forever Stamp is a nondenominated, non-expiring stamp issued as a convenience for single-piece retail mailers. The stamp would be valid for the first-ounce First-Class Mail letter...
  • A CRM Riff

    Microsoft's computerized switchboard

    • 1 Comments
    Robert Scoble talks about the automated answering system that we have at Microsoft: Microsoft has a better switchboard than Google "Have you ever tried to call someone at Microsoft or Google? I have. I’ve even memorized Microsoft’s number but won’t give...
  • A CRM Riff

    CRM Sandbox Prototype on codeplex

    • 3 Comments
    The CodePlex CRM Sandbox is a new place to find customer provided CRM code solutions. It has been a project of mine to move the existing CRM Sandbox code samples from the GotDotNet world to CodePlex. And with over 40 code samples, this was no easy task...
  • A CRM Riff

    Microsoft on Second life

    • 4 Comments
    I've been reading on a number of sites about the Second Life phenomenon. Having read Neal Stephenson's ' Snow Crash ' I was wondering when this virtual world stuff would be taken to the next level. And indeed, Microsoft has an island on the SL planet...
  • A CRM Riff

    Forums vs. Newsgroups Redux

    • 9 Comments
    In my last blog comparing forums and newsgroups I compared and contrasted some of the features of both. I have an update to some of the concerns that were voiced about using the Dynamics CRM forums on MSDN. But first you might want to look at the Joe...
  • A CRM Riff

    A Plethora of New CRM Articles

    • 1 Comments
    New Diagrams (Marketing and Service) A case from call to closure – An at-a-glance diagram of how you can take a simple case from the initial customer contact through its resolution. What’s the difference between campaigns and quick campaigns? -- With...
  • A CRM Riff

    80 degrees and clear skies - Where'd that come from

    • 1 Comments
    Frank Glass was blogging yesterday about the fabulous weather we have been enjoying for a while now in Seattle. I'm on the eastside and yesterday by Lake Sammamish it hit 85 degrees! The skies are so blue and the water reflects it so nicely. Most people...
  • A CRM Riff

    Live Ink - Are we writing wrongly?

    • 1 Comments
    VentureBeat 05.10.07 Did you know our primitive brains weren’t wired very well to read this paragraph? Scientific research conducted by Walker Reading Technologies , a small Minnesota startup that has been studying our ability to read for the last...
  • A CRM Riff

    Community and Content Strategy Team (CCST) Bowling event

    • 1 Comments
    Ah, Spring time... when the weather turns warm, the sun peeks out, and collectively our minds turn towards thoughts of... BOWLING! ;o) So last Friday we took off for the TechCity Bowling alley for some exercise, food, and fun. 15 of us gathered to display...
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