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July, 2007 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
It takes people to make the music of life

July, 2007

  • A CRM Riff

    Microsoft Dynamics CRM Analytics Foundation

    • 1 Comments
    Microsoft Dynamics CRM Analytics Foundation is a business intelligence solution accelerator for Microsoft Dynamics CRM 3.0 customers and partners. With Analytics Foundation, executives can better track and manage business performance with dashboards and...
  • A CRM Riff

    Why Do people drive too fast?

    • 1 Comments
    It seems like everyday there are news pieces about the deaths of people who drive too fast. And as I drive around the eastside of Seattle, I'm amazed at some of the crazy drivers that I see, talking on a cell phone, weaving from side to side, and chasing...
  • A CRM Riff

    Take your Daughter or Son to work day

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    Today my grandson Nicky has joined me to participate in Microsoft's 'Take Your Daughter or Son to work' day. It has become so popular that there are even Web sites devoted to this holiday. I remember when I started at Microsoft it was only 'Bring your...
  • A CRM Riff

    CRM Permissions GOTCHA ... AGAIN

    • 1 Comments
    We get a lot of questions concerning permissions. Some of them are not clearly about permissions but upon further inspection we realize it is a permissions issue. It is a good practice to check the properties of the record, so that you can see first hand...
  • A CRM Riff

    The Google and Microsoft weekly highlights

    • 1 Comments
    Dare Obasanjo tries to bring some sanity into the leaked e-mail quoting the newly-hired Microsoftie about his experiences at Google. And that new employee has written this about the situation: "Today my words got splashed all around the Internet. It’s...
  • A CRM Riff

    Why I use LinkedIn.com

    • 1 Comments
    A friend of mine and coworker Philip Richardson blogged about reaching the Century mark on LinkedIn.com . I started using LinkedIn shortly after joining the CRM team last year. Here are my take aways. 1. Why didn't I do this sooner. There are so many...
  • A CRM Riff

    City of London Drives Efficiencies Using CRM

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    This just in from my friend Ben Piquard. " City of London Corporation is making more efficient use of resources by multi-skilling its contact centre agents to handle complex enquiries across its range of services and departments. The contact centre is...
  • A CRM Riff

    The best Partner Conf wrap up I've seen so far...

    • 1 Comments
    Mike Snyder's Partner conference wrap up is a good read for anyone following Microsoft developer and business product lines. My favs follow: During that same Kevin Turner keynote, Microsoft did something I NEVER thought I would see. Microsoft announced...
  • A CRM Riff

    CRM Community teamwork

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    Getting the CRM community to work as a team is a lot like working with a band. There are lots of parts to coordinate, people to seek out to solo, and administrivia that goes into making any community successful. Thriving is much more fun than just barely...
  • A CRM Riff

    The honor system by seth godin

    • 1 Comments
    From Seth Godin's Blog : "When we move online, though, two things happen. First, word among the black hats spreads fast. One person starts ripping you off and suddenly it's a hundred. Worse, the ripoffs and bad actions can scale. Sure, only one in a thousand...
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