Just in case you haven't been keeping up with Phil's blog lately might find this tidbit about the Titan CTP3 enlightening. This, to me, is the most exciting bit, "We’ll soon be opening up access to Titan (bits or VPC) to a wider partner audience." I suspect...

Every once in a while a book that you should read for work turns out to be a great read. The Old New Thing: Practical Development Throughout the Evolution of Windows turns out to just such a book. The author, Raymond Chen, blogs at The Old New Thing ...

Addict 3D reports Microsoft Dynamics CRM Selected by Reed Smith , "Microsoft and Client Profiles chosen to deliver global CRM initiative. After extensive evaluation, Microsoft Dynamics™ CRM and CRM4Legal by Client Profiles Inc. have been chosen by Reed...

Q: If I leave a computer running, but doing nothing but setting there, is there any danger of getting spam, virus or other infection? In other words, doesn't the user have to be actively surfing on the web to get unwanted stuff? A: Technically you...

I monitor the CRM Doc Feedback alias and am amazed that so many people take the time to thank the Community and Content Strategy team for answering their questions. This is a big time hit for the writers and editors but they feel closer to our customers...

Blogging about my team at Microsoft hasn't been problematic for me but then my blog is not that popular. Don't get me wrong, I vie with Menno as the most popular Microsoft CRM blog and he has beaten me soundly month after month. But we are the number...

I have been playing with the new search engine called Tafiti and luv the functionality! Tafiti, which means “do research” in Swahili, demonstrates the types of Web applications that can be brought to life with the new Silverlight technology. I found very...

I love the CustomerThink web site which is full of customer-centric blogs, white papers, and news. Here is what greeted me in today's e-mail: I'll never forget the meetings I attended when I worked for an East Coast company. It was 8 a.m. our time and...

When I think of the CRM Mobile Express I usually think first about the case studies and videos that TenDigits provides for their CRM Mobile Access offering. These guys match the Blackberry experience up with Microsoft Dynamics CRM. They tout: Always available...

Because contacts and accounts represent different types of customers, it is not possible to convert a contact to an account. Contacts represent individual people, and accounts represent companies or organizations. The information required for each type...