Someone passed me a link to Arne Huse's blog The CRM Dilemma and I must admit, I can't stop reading. Here is an excerpt to whet your appetite. "Let me caution that if you have not yet implemented CRM at your company, you should probably not continue reading...

The Microsoft Dynamics TM CRM 4.0 Performance Toolkit was created by the Microsoft CRM product team to formalize testing of Microsoft CRM 4.0. The performance toolkit can be used by the Microsoft CRM partners and customers to collect data to support their...

KOMOTV.com reports that Bill Gates now has a LinkedIn profile. Some of you know how much I luv LinkedIn.com . Heck, I even have some LinkedIn flash on the right side of this blog which will take you to my public profile. Through this networking portal...

Sometimes I'm wont to complain. Walking the halls I've some complaining this week that makes my complaints seem trivial. But there a lot to complain about; taxes, work, family, friends, ... Well, you get the idea. One of my friends once told me that there...

I found this site very interesting: Pimp My CRM with over 126 add-ons to peruse. I can't vouch for their apps, but at the very least they could be a starting point for your solution. Can I say how much I dislike the overuse of Pimp? That will never be...

Microsoft Dynamics CRM will help you spend more time focusing on results and less time worrying about the technology you use to manage customer relationships. At this exclusive launch event, you will: Learn from industry experts about the latest trends...

From our friends at Sonoma Partners : You might have learned about some of the key enhancements in Microsoft Dynamics CRM 4.0, but are still unsure how to upgrade to the new version. Join Mike Snyder of Sonoma Partners for a webinar specifically for CRM...

A coworker and friend of mine, Cynthia Slotta reports: Once a partner has installed 4.0, they can go to the Resource Center and get access to lots of information. For instance, from the right sidebar area, under Downloads , click Get the latest downloads...

From Anne Stanton's blog Tidbits on Microsoft Dynamics CRM : "What are all those acronyms? For those who actually wonder. CRM : Customer Relationship Management - similar and competitive products include SAP, Siebel, Maximizer, ACT!, Goldmine, Onyx, ContactEase...

From the way cool department, every once in a while you see something that makes you think, "Wow, they really get it." The Beyond | IT blog highlighted a portion of the BillG Keynote at the Office Developer's Conference last week. It was an integrated...