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April, 2010 - A CRM Riff - Site Home - MSDN Blogs
A CRM Riff
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April, 2010

  • A CRM Riff

    Community at Convergence 2010

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    I was really fortunate to get to go to Convergence this year. The team heard from a lot of people who are considering whether to invest in social software/media. The big question this Convergence was, “What is the cost of not investing?” My favorite piece...
  • A CRM Riff

    When I think custom MobIle CRM solutions, I think of CWR

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    I visited the Pavilion to see the vendors at the Dynamics Convergence conference and stopped by my favorite CRM mobile solution provider, CWR Mobility . I had my newest (four months young) Verizon HTC Imagio and I want to be able to demo CRM to my friends...
  • A CRM Riff

    Dynamics CRM ‘SPLASH’ Party at Convergence

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    I have been running non-stop from presentation to meet and greets. So being able to take a break a the Atlanta Aquarium was nice. I had invited Daniel Haas who has a small CRM company in Switzerland. We got to talk about what interested Daniel about CRM...
  • A CRM Riff

    Blog.com: CRM Lady’s 10 Best CRM Blogs

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    I’ve often said that I really only do blogs to keep track of projects and learnings for myself. But sometimes, other people find my blog helpful. Anne Stanton, aka the CRM Lady, lists this blog in her Top 10 Best CRM Blogs . I feel honored and know many...
  • A CRM Riff

    Microsoft Employees tops survey of Social Media users

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    “The survey found that almost half of companies analyzed have employees throughout their organization on social networking sites, with Microsoft leading the way. Not surprisingly, the list was dominated by technology and software companies, while online...
  • A CRM Riff

    Have a Suggestion for Microsoft Dynamics CRM?

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    Microsoft Connect is a connection point between you and Microsoft, and ultimately the larger community. Your Suggestions enable us to make a better product. You can participate in Microsoft Connect in several ways, such as downloading the latest software...
  • A CRM Riff

    CRM Quote du Jour

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    "On average, sales and marketing costs average from 15%-35% of total corporate costs. So the effort to automate for more sales efficiency is absolutely essential. In cases reviewed, sales increases due to advanced CRM technology have ranged from...
  • A CRM Riff

    Microsoft Outlook 2010 and Windows Live Calendar Connector

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    A friend of mine was showing me how his calendars on Outlook at work included his personal calendars from his Windows Live subscription. I was very impressed and discovered with the beta version of Microsoft Outlook 2010 that I have the same thing. From...
  • A CRM Riff

    “Microsoft Dynamics CRM.” Yes, that’s a period at the end.

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    The Microsoft Dynamics CRM group on LinkedIn is a Super Group with over 8000 members. When the group was created, there were so many CRM groups out there that I had to add a period at the end of the name for it to be unique. I then wrote the much small...
  • A CRM Riff

    My Microsoft Office 2010 Beta Favorite Feature du Jour

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    You can try the   Microsoft Office 2010 Beta for free. I am luvin’ the new Microsoft Office 2010 Beta release. But my favorite feature was found today after I downloaded the beta release. By clicking on the picture of one of the people participating...
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