Tip o’ the day pulled from the Resource Center: Picklists in Microsoft Dynamics CRM can be customized. No, really! That list can be customized to hold any values your organization chooses. The person who adds, deletes, or changes values in a drop-down...

"xRM stands for eXtensible Relationship Management, and it amounts to a powerful platform for enabling agility. It means an escape from the buy-build dilemma that has long bogged down IT departments. It means you can satisfy business requirements at the...

I just returned from a short vacation to see my son’s family. Sometimes I don’t really appreciate the fabulous weather we have in the Northwest. Today is was 60 degrees and traffic free as I rode my scooter in to work.  :O) Everyone seems to be taking...

Another stellar post from Michael Kaplan ’s Sorting it all Out blog regarding the size of the code solution: “For me the worst part is that some of the people who did the original work don't even see an issue here -- they feel quite good about all they...

Surfing the Web I came across Richard MacManus ’ most excellent Internet update via ReadWriteWeb . It would be easy to say that the 'social' element is still the primary part of today's Web, since the popular products of this era enable you to say what...

Wednesday July 21 st @9am PDT or Noon EST   the SharePoint MVPs are holding an Expert Chat which is available to the public in the MSDN Chat Room. For those who are not familiar with the MVPs these are the guys who write the SharePoint books, present...

If you have questions about Microsoft Dynamics CRM we have answers online (as well as in the product). Here is a guide that should be bookmarked by every power user: http://rc.crm.dynamics.com/help/# It looks like this: Tell me that isn’t...

If trying out betas of new products is your kind of thang, you can register here to receive a notification when the beta is available. Here is a teaser picture of the new product: Microsoft Dynamics CRM 2011 delivers " The Power of Productivity "...

I’m taking the rest of the week off to be with family, celebrate yet another birthday and pull off what may be the best concert event of my music career. I started the Microsoft Jazz Band six years ago and it has grown to be the best band that I play...