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A CRM Riff
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Browse by Tags

  • Blog Post: From my Daily Reading List ~ Finding and Nurturing Mentors

    I have a number of web sites marked to be read in a week. Besides the blogs they include my Twitter and Facebook streams, and my work news stream. Keeping up with them is near impossible and there are many days when I don’t get through the material presented. I really try to cherry-pick the good stuff...
  • Blog Post: Microsoft Dynamics Most Influential People Top 100

    Wow, I made it into the DynamicsWorld.co.uk’s Microsoft Dynamics Most Influential People Top 100 . The Most Influential People in Microsoft Dynamics for 2011 is based on a number of criteria, and with more than 25000 unique voters and more than 500 000 votes in total the annual list is now firmly established...
  • Blog Post: Introducing Microsoft Dynamics CRM 2011 Claims-based Authentication

    The IFD team and I just updated Configuring IFD with Microsoft Dynamics CRM 2011 based on reader feedback. Included is a new video by Henning Petersen called Introducing Microsoft Dynamics CRM 2011 Claims-based Authentication: Microsoft Dynamics CRM 2011 Claims-based Authentication This is an updated...
  • Blog Post: Richard Knudson: Web Analytics in Dynamics CRM 2011, Part 1

    As many of you know, Richard Knudson is one of my fav CRM bloggers. Last month he published Web Analytics in Dynamics CRM 2011, Part 1 and I wanted to make sure my peeps saw it. I’ve been using CoreMotives for Email Marketing, integrated within Dynamics CRM, for some time now. I’d tried just about every...
  • Blog Post: MindTouch: The Top 10 Best Technical Documentation Sites of 2010

    Way cool find by the Microsoft MVP team, Mark Fidelman of the MindTouch Blog sez: “We polled over 300 Technical Communicators to determine the best documentation sites on the web.  If you’re looking for the best product or service documentation sites, look no further than the sites below. The winner...
  • Blog Post: So you want to be a *successful* Blogger

    I was once again reminded of this most excellent post Blog Interesting - 32 Ways to Keep Your Blog from Sucking from Scott Hanselman . It should be required reading for any blogger, neophyte or oldster. Here is a teaser: Stay relevant Know your audience Use analytic tools like FeedBurner or Google Analytics...
  • Blog Post: Microsoft Careers JobsBlog

    Revisited the Microsoft Careers JobsBlog following a link from another site and was reminded once again how much I like it. They say this about this blog: “Welcome to Microsoft's JobsBlog, an inside look at what it's like here ... all the way from the application and interview process to being a Microsoftie...
  • Blog Post: Blog Alert: Getting IT Right

    Just ran across Adam Vero ’s unofficial voice of Meteor IT blog called Getting IT Right . On today’s post he talks about the Microsoft Dynamics CRM Update Rollup 11 announce here . “Roll-up, roll-up, read all about it. Yes, the usual updates for Dynamics CRM 4 have been released and you can download...
  • Blog Post: The Zen of Metablogging

    By now you’ve probably noticed that I’m blogging less and the theme for my site has been changed by a recent move to a new blogging engine. I’m in blog site design Hell as I work to figure out the new CSS tricks and tips. I’m very much like my friend Eric Lippert who sez, “I am aware that the new theme...
  • Blog Post: Blog.com: CRM Lady’s 10 Best CRM Blogs

    I’ve often said that I really only do blogs to keep track of projects and learnings for myself. But sometimes, other people find my blog helpful. Anne Stanton, aka the CRM Lady, lists this blog in her Top 10 Best CRM Blogs . I feel honored and know many of the other blog sites listed. Click on the graphic...
  • Blog Post: Betsy Aoki: One of my mentors gets honorable mention

    I’ve followed Betsy from the day I arrived at Microsoft in ‘92. Long known as the “Microsoft Blog Queen”, she connected, she is giving, friendly, and fun. Here’s ZDnet’s Mary-Jo Foley’s read on this Microsoft superstar. In the 25-plus years I’ve written about technology, I’ve interviewed fewer than 50...
  • Blog Post: Beatnik’s Microsoft Dynamics CRM Blog: Duplicate Detection with Phonetic Matching

    A friend of mine Anne Stanton pointed us to Beatnik’s (aka Mario Raunig) post Pimp Your Duplicate Detection with Phonetic Matching (Soundex) . Since Duplicate Detection has been the discussion of a number of forum threads on the Microsoft Dynamics CRM forums , I thought I would point you to Mario’s site...
  • Blog Post: J.D. Meier: What, Who, and How

    From J.D. Meier’s Blog post titled ‘ Career Growth ’:        Read more …
  • Blog Post: NYTimes Readers Visualization Proves Illuminating

    Luv this stuff. How fast and far does your blog post move? This New York Times piece is a fascinating read.
  • Blog Post: Richard Knudson’s Dynamics CRM Trick Bag

    Richard’s at it again. Luv his stuff. Creating Charts with the Dynamics CRM Online Chart Designer November 2009 Service Update Article #3 In another article , I did a quick write-up and linked to a recorded tutorial on how to use the charts that come built-in to Dynamics CRM Online. Basically, they are...
  • Blog Post: Richard Knudson: What if they took the “C” out of CRM?

    Three people pinged me this morning about this stellar blog called Richard Knudson’s Dynamics CRM Trick Bag . “I’ve had a few recent customer conversations where the “C” part of CRM got in the way of the conversation. They were interested in developing a custom application that I knew would be a great...
  • Blog Post: Microsoft Most Valuable Professional Overview

    I found this on the Microsoft MVP Award Program Blog and thought I’d highlight it. There are many people who ask me about the program and this is a great overview. “There are, of course, exact definitions of what the MVP Award Program is, you can find them on the official Microsoft MVP Website . In a...
  • Blog Post: Conrad Agramont’s Blog

    I’m liking Conrad Agramont’s Blog and thought some of my gentle readers would be interested in some of his work for ISVs: ISV Guidelines MS CRM Part 2: CRM as an Application or Platform In Part 1 of the “ISV Guidelines for Hosted Microsoft Dynamics CRM 4.0”, I covered the basics of leveraging Microsoft...
  • Blog Post: My Customers Don’t Use Twitter, Why Should I? @Pistachio Explains

    From Hubspot on 17 August: Last week, Laura " @Pistachio " Fitton presented a fantastic webinar for Inbound Marketing University about the business benefits of Twitter . (Laura is a famous Twitter Queen, founder of the first Twitter for Business consultancy , co-author of Twitter for Dummies...
  • Blog Post: Microsoft MVP Award Program Blog

    Heather has started a new blog exclusively about Microsoft’s Most Valuable Professionals (MVPs). The MVP Award is given to thank individuals for their exceptional contributions to technical communities worldwide. When a community participant sees an MVP in a technical community, whether in a newsgroup...
  • Blog Post: Blog: Tidbits on Microsoft Dynamics CRM

    From my friend Anne’s blog: The World of Dynamics CRM Help Microsoft has a world of "XRM" within Dynamics CRM and as more and more of the framework matures we will see growth. On my latest deep dive I have been looking at modifying Dynamics CRM Help and the general structure around how changes...
  • Blog Post: Blake: Multi-tenancy for Microsoft Dynamics CRM

    Ooh, Dan Blake's CRM Architecture and Business Blog has an excellent post on multi-tenancy. Look that up in your Funk and Wagnalls . Dan was answering a question on the CRM Team Blog post Multi-tenancy in CRM 4 . "There seems to be some confusion around how to configure and use multitenancy in Microsoft...
  • Blog Post: How to get traffic to your Blog - Redux

    <This is a reprise with new info from my March '06 post " How to Get People to Your Blog "> A number of bloggers have asked me how to drive traffic to <insert name of your blog here>. I have talked about the technical aspects of getting more people to your blog, but I've forgotten one the...
  • Blog Post: TechFlash - Microsoft's chief lawyer explains why he started blogging

    The Puget Sound Business Journal's " Tech Flash " recently posted this article. "Lawyers are usually the ones arguing against corporate blogs, but Microsoft general counsel Brad Smith was pushing for " Microsoft on the Issues ," the law and policy blog launched by the company a few weeks ago. Smith,...
  • Blog Post: CRM New Years Resolutions - Redux

    I posted on the CRM Team Blog asking, " What are your New Year's Resolutions? ". CRM MVP Joel Lindstrom with CustomerEffective wrote about his 10 New Years Resolutions . As you might guess, his resolution about the Microsoft Dynamics CRM community hit home for me. 5. Get involved in the Microsoft Dynamics...
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